The Facilities Technician is responsible for performing assigned tasks that support the professional, effective, and efficient operations, services, and improvements of the facilities assigned to them.

Main Responsibilities:

1. Perform facility assessments and/or rounds as directed by facilities management.

2. Perform assigned tasks to investigate, repair, or maintain facilities equipment, assets, and systems.

3. Document and report environmental, health, and safety issues as soon as possible to facilities and site operations management.

4. Coordinate with, assist, and monitor vendors/contractors as assigned.

5. Executing change management processes as required.

6. Respond to, report, and document all alarms and warnings associated with assigned facilities.

7. Constantly look for cost savings in our facility operations and services.

8. Respond to facility emergencies, as directed by facilities management.

Position Objectives:

• Operates and maintains facilities in peak condition to provide 99.99% availability for all operational needs.

• Operates and maintains critical environments equipment and systems to maintain less than 1% failure rate and greater than 99.995% availability.

• Ensures that facilities comply with all local, state, and federal requirements for environment, health, and safety.

• Works to receive at least 90% on quarterly facility assessments by agents, operational management, and other housed staff for all sites managed.

Span and Scope:

• Makes recommendations regarding operation, maintenance, and improvements to the facilities and critical environment’s infrastructure.

• Assists in gathering data to support capital and operating requests to Alorica leadership and senior account management.

• Monitors assigned vendors/contractors as assigned.

• May support up to 2 production sites and other ancillary sites as assigned.

Required skills/knowledge:

• Working technical knowledge of building emergency generators, ATSs, UPSs, HVAC systems, electrical systems, fire alarm/suppression systems, lighting systems, control/monitoring systems, and elevators.

• Ability to perform minor maintenance/repairs on facilities equipment or systems, e.g.: HVAC, low voltage electrical components, walls, doors, locks, walls, carpet, tile, bathroom fixtures.

• Vendor/contractor supervision/monitoring

• Environmental, health, and safety requirements for assigned facilities.

• Understanding and implementation of risk mitigation processes

• Microsoft Office proficiency (Excel, Word, Outlook, PowerPoint, etc.)

• Able to read/write and fluent in English and local prevalent language technical engineering concepts and ideas.

Desired skills:

• Refrigeration Handlers Licensing

• Journeyman level electrician training

• Building controls technical training

Education or Equivalent Experience:

Required: (must meet all)

• 5 years or more working as a facilities technician at large facility or campus

• 3 years or more working and supporting critical environment systems

• Associate/Trade School degree or 2 additional years working as a facilities technician

Desired:

• Licensed electrician

• Licensed HVAC repair technician

Equal Opportunity Employer - Veterans/Disabled