Description We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in Tucson, Arizona. This role is pivotal in the medical industry, providing critical front office support and serving as the first point of contact for patients and visitors. The role involves handling customer service tasks, appointment scheduling, and insurance verification, amongst other duties.

Responsibilities:

• Manage front office duties, including welcoming visitors and clients, and ensuring smooth communication between all parties.

• Handle inbound phone calls, providing timely and accurate responses to inquiries.

• Schedule appointments for patients and manage changes or cancellations as needed.

• Conduct insurance verification tasks to ensure accurate billing.

• Utilize EHR System and medical software to maintain appropriate records.

• Manage necessary transportation arrangements for patients when required.

• Perform data entry tasks to keep patient records, charts, and graphs up-to-date.

• Coordinate interpreter services for non-English speaking patients.

• Provide excellent customer service, addressing patient inquiries and concerns promptly and professionally.

• Assist with the collection and sorting of mail as needed. Requirements • Proficiency in Electronic Health Record (EHR) systems

• Familiarity with various medical software

• Ability to create and interpret medical charts and graphs

• Knowledge of insurance policies and procedures related to medical care

• Experience in patient scheduling and managing appointments

• Exceptional customer service skills with a focus on patient satisfaction and care

• Strong organizational skills, with the ability to multitask and manage time effectively

• Excellent verbal and written communication skills

• High level of professionalism and discretion due to the sensitive nature of patient information

• Ability to work effectively in a team-based environment

• Flexibility to adapt to changing policies or procedures in the medical field

• Basic computer skills, including proficiency with Microsoft Office Suite.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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