Job Information
Primavera Outreach Services Program Manager in Tucson, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6314337
The Primavera Foundation - Pathways Out of Poverty
https://primavera.org/job/outreach-services-program-manager/
Outreach Services Program Manager
Description
JOB SUMMARY
Primavera Foundation is a non-profit organization that has been strengthening the
Tucson community since 1983 through housing, workforce development and
community engagement programs and services. Each year, Primavera helps as
many as 8,000 people on their pathway out of poverty. The Outreach Services
Program Manager will join an experienced and energetic team that leads with
wisdom and compassion. The Outreach Services Program Manager will oversee
operations for outreach programs for people experiencing homelessness including
program development and implementation of a new mobile component. This
position will provide the day-to-day support for a small team, providing leadership
and ensuring successful program outcomes including: engaging, enrolling,
navigating and housing individuals experiencing homelessness. This role requires
excellent communication and organizational skills, a positive outlook and
commitment to our mission.
Responsibilities
PRIMARY DUTIES AND RESPONSIBILITIES
Working closely with other program leaders, provide day-to-day support and
oversight of outreach program operations including staff hiring and training
in conjunction with HR, staff supervision, partnership development and
coordination, and program documentation and evaluation.
Implement and oversee operating policies and procedures for outreach
program components, ensuring consistency with Primavera standards,
government partner regulations, service delivery standards and other
contractual responsibilities.
Review and evaluate program activities, making suggestions for change as
needed to maintain best practices, increase effectiveness and ensure
programs meet the needs of participants, funders and the community.
Monitor ServicePoint/HMIS and ETO data quality reports ensuring
compliance with agency and funder data standards.
Conduct regular audits of participant files according to agency policy.
Ensure confidentiality of participant information for all outreach programs.
Hold 1:1 meetings with program staff and conduct a monthly team meeting
for information sharing, troubleshooting, idea generation, team alignment
and understand objectives, goals and responsibilities. Ensure completion of
team training, team building and collaboration opportunities.
Prepare a biweekly schedule for program staff ensuring proper coverage
and effective utilization of staff hours and transportation vehicles.
Work with staff to manage donations of food, clothing and hygiene items
and ensure proper disbursement and storage.
Actively participate in Tucson Pima Collaboration to end Homelessness
(TPCH) General Council meetings, Outreach Committee meetings, and
other related work groups as needed.
Complete and submit monthly, quarterly, and annual reports.
Work with other managers and directors to troubleshoot service barriers,
along with team members, for participant issues.
Manage collaborative efforts with partner agencies to ensure proper
representation of outreach team.
Hiring organization
Primavera Foundation
Employment Type
Full-time
Date posted
October 30, 2023
Primavera Foundation We provide pathways out of poverty through safe, affordable
housing, workforce development and neighborhood
revitalization.
https://primavera.org
Participate in annual regional Point in Time (PIT) count.
Qualifications
PREFERRED QUALIFICATIONS
Masters Degree in social work or a related field
2-3 years working in homelessness services, with progressively responsible
experience in staff management.
1-3 years working with people experiencing mental, behavioral health,
substance use
Certification in Addiction Counseling
Proficiency with ServicePoint/HMIS and ETO
A passion for helping people experiencing chronic homelessness
Must be flexible, innovative, and a creative problem-solver.
Must have the ability to communicate effectively across all aspects of the
organization, including clients, team members and management
Experience with Housing First and client-centered care
Experience in professional coaching and professional development of staff
Experience with managing a growing and agile field-based team
PHYSICAL ENVIRONMENT/CONDITIONS
A combination of indoor business office and off site/community
environments.
Attendance at outdoor and community events throughout the year
Current drivers license, reliable transportation and ability to travel to various
office locations, properties and events
Contacts
To apply for this position, please submit a cover letter and resume via email
to jobs@primavera.org.
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Primavera Foundation We provide pathways