Philips Technical Implementation Specialist UK&I in United Kingdom - Remote Based, United Kingdom
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
Philips acquired Carestream Health Company in 2019. This gave us the opportunity to combine Carestream market-leading PACS suite of applications with our broader Philips solutions. The new name for our business is Philips HCIS, formerly a Carestream Health Company.Like Carestream HCIS, Philips has built a strong, global business based on customer focus, world-class technical excellence and continuous innovation. Together we will be able to deliver informatics knowledge and strong technology capabilities while building upon a complementary geographic footprint.
In this role, you have the opportunity to make life better by implementing Philips’ Health Care Information Systems (HCIS) solutions: Philips’ Radiology Information System (RIS), Pictures Archiving & Communications Systems (PACS) and third-party system integrations.
You are responsible for
Deliver a controlled implementation of assigned HCIS projects with highest Philips quality standards.
Provide technical advice and assistance on software and hardware upgrades to Project Managers, Applications team, Incident Support team, Customers and Sales as required or directed.
Local responsibility for the technical components of assigned HCIS project installations, upgrades and planned maintenance from start to completion.
Participate in training programs to enhance technical and application skills.
Work with the Research & Development teams to improve the solutions.
Customer Focused activities
Improve Customer satisfaction providing valuable solutions with highest Philips quality standards
Gain knowledge and familiarity with customers and their environments within the assigned geography (current operations and workflow, desired operations and workflow, etc.)
Team working Activities
During the implementation phase, liaise with Project Managers, Customers, technical teams, applications consultants, 3rd party suppliers in order to facilitate the delivery and related scheduling.
Meet with HCIS services and sales teams as required to provide customer feedback, assist with project plans and align schedules.
You are a part of our Technical Implementation Specialist (TIS) HCIS to join our remote-based team and to cover England and Wales regions.
To succeed in this role, you’ll need a customer-first attitude and the following
Database administration experience within a production Oracle Server environment
Experience of performing database backup and restore operations (RMAN, EXPDP/IMPDP)
A basic understanding of performance monitoring, analysis and tuning.
PL/SQL or SQL experience.
Microsoft 2012/2016/2019 Server.
Virtualization technologies, such as Hyper-V and VMWare
IT related medical standards: e.g. DICOM, Health Level Seven (HL7), and Integrating the Healthcare Enterprise (IHE).
Networking understanding to a good level
Knowledge of IIS/SSL is desirable.
Knowledge of Crystal Reports XI / JasperReports is desirable.
Excellent communication skills with strong oral and written English-language knowledge.
Valid UK driving license.
Experience of working in a production environment against prescribed SLA’s.
In return, we offer you the chance to join a new business that provides us with a bigger, stronger footprint allowing for greater investment and market penetration and greater growth.
It’s required for the candidate to have a logical problem-solving approach and a strong attitude learning new IT technologies in a continual improvement process of professional skills.
The role requires capacity to travel, to work autonomously and if it’s required extended hours support to installed base. It is a remote based role (working from home) majority of time, with requirements to go onsite when required.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
- Philips Jobs