Location: Valhalla, NY Category: Staff Positions Posted On: Wed Jan 10 2024 Job Description:

Under general supervision, an incumbent of this position is responsible for the installation, maintenance and relocation of workstations and associated peripheral equipment. Incumbents may be assigned to any departmental work shift and provide support services to various departments. This class differs from the Workstation Engineer I in that the Workstation Engineer II is involved in project planning and systems integration issues; managing and configuring "enterprise" level tools which have an impact on county-wide operations and not single entities; and managing projects from beginning to end, rather than elements of a project. This class is further distinguished from Workstation I by the level of independence exercised in the performance of work assignments, complexity of these assignments as well as the advanced level of troubleshooting involved in finishing an assignment. The incumbent also regularly leads and guides other staff in the performance of more specialized assignments. While guidance and leadership is provided, supervision is not a responsibility of this class. Does related work as required.

Job Requirements:

REQUIRED QUALIFICATIONS: This is a Civil Service position. The final candidate will be required to take and pass the Civil Service Exam.

The successful candidate must possess a high school or equivalency diploma and either:

• A Bachelor's degree in Information Technology or a closely related field, and three years of experience where a primary function of the position was the installation, operation, maintenance and diagnosis of workstation problems and associated equipment; OR

• Eight years of experience as described in where a primary function of the position was the installation, operation, maintenance and diagnosis of workstation problems and associated equipment.

NOTE: The satisfactory completion of 30 credits may be substituted on a year for year basis for up to four years of the required experience. A Master's Degree in Information Technology or a closely related field may also be substituted for one additional year of experience.

The successful candidate must also possess a valid license to operate a motor vehicle in the State of New York at time of appointment and maintain same while in the title.

PREFERRED QUALIFICATIONS: It is strongly preferred for the successful candidate to possess the following:

• Excellent written/verbal communication and customer service skills;

• Proficiency in PowerShell and Batch scripts that allow for the automation of maintenance and re-occurring tasks;

• Endpoint management experience using System Center Configuration Manager;

• Experience in IT Support relating to technical issues involving Microsoft's core business productivity applications;

• Experience with Windows Operating Systems and Mac OS;

• Active Directory User Account Management, Group and Security Policy Management;

• Experience with coordinating and installing computer related equipment;

• Working knowledge of Microsoft cloud technologies for example: supporting users in Azure/Office 365, Multi-factor authentication, Teams, Streams, One Drive, Power Automate, Flow.

  Additional Information:

POSITION EFFECTIVE: The position will remain open until filled.

WORK SCHEDULE: The work schedule is Monday through Friday, 8:30am-4:30pm.

SALARY & BENEFITS: The starting salary is $79,822. Additional compensation with seniority steps maximize at a salary of $105,944. Benefits include comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.