Clark College is currently accepting applications for a full-time, 12-month, exempt Business Analyst position in the Information Technology (IT) Services department.  This position is expected to work in-person. The Business Analyst bridges IT and business, facilitates communication between IT and business partners, determines requirements, and delivers data-driven recommendations to the Vice President (VP) of IT and stakeholders. This role involves understanding business needs, analyzing systems and processes, and collaborating with various departments to enhance efficiency and productivity through technology solutions.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

JOB DUTIES AND RESPONSIBILITIES:

• Facilitate clear communication between IT and business stakeholders. Understand stakeholder needs and document detailed requirements.
• Act as liaison between college faculty and IT vendors regarding IT software accessibility.
• Identify trends, issues, and opportunities for improvement and communicate with key stakeholders.
• Evaluate and enhance business processes and systems.
• Collaborate to design and implement technology solutions.
• Drive projects from inception to completion, ensuring timely and budget-friendly delivery.
• Develop test plans, conduct testing, and validate solutions.
• Maintain comprehensive documentation, including requirements, specifications, process flows, and user guides.
• Provide end-user training and support for new systems and processes.
• Collaborate with Director and cross functional teams to ensure changes are effective.
• Perform related duties as assigned.

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MINIMUM QUALIFICATIONS:

• Bachelor's degree in Information Technology, Business Administration, or related field OR Associate degree [AND]{.underline} two (2) years of experience in a related field.
• Two (2) years of experience as a Business Analyst or Project Manager.
• Proficient in business analysis tools, data analytics tools, software development lifecycle (SDLC), and project management methodologies.
• Strong communication, and interpersonal skills; collaborative; detail-oriented; experienced in managing complex relationships.

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.

   

WHAT WE OFFER:

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
• McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
• Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
• Campus bookstore offers snacks, apparel, and specialty supplies.
• On-campus early childhood education care program (pending registration and availability).
• Gym and recreation facilities available for membership.
• Clark promotes wellness with a variety of different workshops and events.

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SALARY/BENEFITS:

Salary Range: $72,687 - $84,163 annually (commensurate with qualifications and experience).

Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases.

Clark College offers an exceptional benefits package that includes vacation/sic