Soft Skills:

• Consumer-Centric

• Personable

• Organized

• Proficient Communication Skills

• Computer Savvy – Ability to navigate a tablet:

• Perform Repair Order write up

• Completion of Repair Order, and closing out Repair Order

• Complete Multi-Point Inspection

• Access PTS for all technical, vehicle capacities, specifications, and OASIS monitoring(searching for any Open FSA’s)

  Technical Skills:

• Base Level Tech B/C

• Basic Electrical Knowledge

• Coach-Ability

• Quality Driven

• Scan Tool Usage – IDS, FDRS, Generic Scanner(optional dealer preference)

• Ability to Program Modules, Perform DTC’s Retrieval, and Possible PID interpretation

  Physical Capabilities

• Flexibility:

  – Tech will be Bending, Squatting, and Laying on the Ground

  – Physical stature that allows Under Vehicle services to be performed

• Easily and repetitively standing from a prone position

• Willingness to work in diverse weather conditions

• Physical strength to lift a tire onto the vehicle from a crouching position.

  – Some Mobile Service Van repairs may necessitate the ability to lift

  between 75 and 100 pounds

  Equal Employment Opportunity

  Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

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