COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE{target="_blank" rel="noopener noreferrer"} to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.
• Adhere to established department and property policies and procedures regarding guest service standards.
• Must be willing to cross-train in other departments of Hotel Operations as instructed by management.
• This is a uniformed position, which requires that team member's are in compliance with uniformed appearance standards while on duty.
• Greet, register, and assign rooms to guests.
• Date-stamp, sort, and rack incoming mail and messages.
• Answer inquiries pertaining to hotel services, shopping, dining, and travel directions.
• Keep record of room availability and guest's accounts, manually or by computer.
• Compute bill, collect payment, and make change for guests.
• May post charges to guest's bill.
• Make and confirm room reservations for guests.
• Assist in the group sales efforts as specified by PBX Supervisor or Front Desk Supervisor.
• Complete all necessary reports as assigned by your supervisor.
• Maintain lobby area and coffee bar.
• Must be willing to work alone, supervised, non-supervised when needed.
• Assist customers in completing Star Awards applications.
• Enter membership information into computer
• Provide embossed card to members.
• Answer incoming calls in a timely manner.
• Ability to enter Hotel (LMS) and Entertainment (Show gate) in computer.
• Ability to run all reports pertaining to reservations.
• Comply with Company and department policies and procedures.
• Answer PBX courteously and promptly using designated language consistently.
• Know all in-house extensions.
• Take messages and insure delivery to proper individual.
• Place all emergency calls.
• Ability to use paging system.
• Compute bill, collect payment, and make change for guests.
• Keep record of room availability and guest's accounts, manually or by computer.
• Know how to enter wake-up calls for guests.
• Knowledge of property and current promotions.
• Be familiar with Director, Managers, and Supervisors on property.
• Be flexible with schedule.
• Assist in the group sales effort as specified by supervisor.
• Take reservations for marketing events.
• Ability to enter Entertainment reservations.
• Date-stamp, sort, and rack incoming mail and messages.
• Greet, register, and assign rooms to guests.
• Assist customers in completing Star Awards applications.
• Enter membership information into computer
• Provide embossed card to members.

• All other duties as assigned.

   

   

BRING US YOUR BEST.

• General knowledge of Microsoft Word, Excel, and Outlook is a plus.
• Excellent communication and guest service skills are a must.
• Must have a pleasant voice.
• Must have clear handwriting.
• Ability to handle high volume and stress.
• Typimg skills at least 45 wpm.
• Excellent guest service and communication skills resquired.

• Must take a typing test (25 WPM).

   

Legal Disclaimer: 

Equal Opportunity E ployer 

Link to Apply: Front Desk Clerk-Ameristar Casino Hotel Vicksburg-Ameristar Casino Hotel Vicksburg (vizirecruiter.com)