Description

Reporting to the Clinic Manager and/or Area Practice Administrator, Patient Accounts Representative II interacts with patients during registration and check-in/check-out services, provides data entry for billing and coding of claims, monitors phone traffic and schedules office visits, advises patients of facility policies and services, assists with reservations and other special requests. Provides administrative support to clinic staff, providers and patients.

Some post-secondary education is preferred. Must be able to read and write the equivalent of eighth grade English. Two (2) years experience in physician clinic office or other health-related field is strongly preferred. Demonstrated customer service experience is required. Knowledge of insurance plans, billing processes, coding experience is preferred.

Qualifications

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Innovative: Consistently introduces new ideas and demonstrates original thinking

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.