COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE{target="_blank" rel="noopener noreferrer"} to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Writes tickets and processes cash winning tickets.
• Handles customer questions and disputes according to established guidelines.
• Counts cash at the beginning and end of each shift; adheres to all financial controls.
• Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in betting.
• Consistently builds and maintains rapport with guests.
• Adheres to all internal controls, compliance policies, gaming regulations, and Gaming Control Board reporting requirements.
• Calls for MTL support when writing bets requiring MTL paperwork.
• Anticipates and acts on the needs of the customer; seeks and responds to feedback.
• Ensures all issues affecting the customer experience in the sports book are reported promptly.
• Performs all other related and compatible duties as assigned.

• Maintains strict confidentiality in all company matters.

   

   

BRING US YOUR BEST.

• High School Diploma or equivalent required.
• Familiarity with gaming environment preferred.
• Must have strong computer skills and be competent in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Must have excellent customer service and interpersonal skills.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.

• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

   

Legal Disclaimer: 

Equal Opportunity Employer 

Link to Apply: Sports Book Ticket Writer-Ameristar Casino Hotel Vicksburg-Ameristar Casino Hotel Vicksburg (vizirecruiter.com)