ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

Technical Writer

Hybrid in Vienna, VA

Multi year contract

Summary:

We are seeking a highly skilled and detail-oriented Technical Writer that has a strong background in documentation and writing, with a deep understanding of technology and processes. As a Technical Writer, (s)he will be responsible for creating clear, concise, and comprehensive documentation that supports the client’s products, services, and internal processes.

Key Responsibilities:

Documentation Development:

• Create, revise, and maintain technical documentation, including user manuals, processes, technical guides, technical and business documentation, and procedures documentation.

• Develop and standardize templates and documentation processes to ensure consistency and quality.

Collaboration:

• Work closely with cross-functional teams including leads, engineers, product managers, developers, and other stakeholders to gather information and ensure accurate, presentable, and complete documentation.

• Participate in meetings and product development discussions to stay updated on new features, changes, and updates.

Research & Analysis:

• Research, analyze, and interpret technical information from various sources to produce user-friendly documentation.

• Continuously update documentation based on new product releases, updates, and user feedback.

• Content Management:

• Organize and manage documentation repositories, ensuring documents are easily accessible and up to date.

• Implement and manage version control for documentation to track changes and updates.

Quality Assurance:

• Conduct thorough reviews of documentation for accuracy, proper presentation, completeness, and adherence to standards.

• Test and validate documentation content against the actual product and processes to ensure usability.

Qualifications:

Education:

• Bachelor’s degree in Technical Writing, strong English, Communications, Computer Science, or a related field.

Experience:

• Proven experience as a Technical Writer or similar role, preferably in the technology sector.

• Strong understanding of technical concepts, software development, and engineering processes.

Skills:

• Excellent written and verbal communication skills.

• Proficiency in documentation tools such as Microsoft Office, Adobe Acrobat, SharePoint , and other content management systems.

• Strong attention to detail and organizational skills.

• Ability to explain complex technical information in a clear and concise manner.

Additional Requirements:

• Ability to work independently and as part of a team.

• Strong problem-solving skills and a proactive approach to documentation challenges.

• Ability to handle multiple tasks simultaneously and meet deadlines.

• Ability to work under pressure and deadlines.

Preferred Qualifications:

• Experience with Agile development methodologies.

• Knowledge of technology and software development tools.

• Certification in Technical Writing and or content management.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.