Summary As a Chief of Staff, you will serve as the primary advisor to the PSHC Assistant Commissioner (AC) and Deputy AC Location of position: GSA-FAS- Office of Professional Services and Human Capital (PSHC). This position will be a virtual/full-time telework position. We are currently filling one vacancy, but additional vacancies may be filled as needed. Responsibilities This position will be in GSA, Federal Acquisition Services (FAS), Professional Services and Human Capital (PSHC). The Office of Professional Services and Human Capital Categories (PSHC) is responsible for the strategic leadership, oversight, and management of FAS’s professional services, human capital services, and charge card management programs and contracts. The incumbent actively participates in the development and interpretation of high level policy, programs, and business processes The incumbent optimizes administrative workflow ensuring smooth and effective flow of information with the appropriate stakeholders, and exercises independent judgment to convene and lead meetings and discussions across the PSHC portfolio to drive decision making. This includes collaboration with and on behalf of the PSHC Assistant Commissioner, the Deputy Assistant Commissioner or their designee to provide advice, recommendations and comments for the development of critical policies, programs, and business processes. Reviews changes in policies, operations, procedures and organizational structures to determine feasibility and impact on regulatory requirement and effectiveness in meeting objectives, goals, and initiatives. Collaborates with the top management team to obtain agreement with proposed initiatives, policy changes and activities designed to improve the quality of PSHC portfolios and ensure the efficient, economical operations of program functions. Makes recommendations to settle matters involving controversial issues Serves as a convergence point between the AC Deputy AC, Directors, and Senior Advisors to provide policy, program, and business process clarification. Briefs Assistant Commissioner and Deputy Assistant Commissioner on status of programs requiring redirection, reengineering, designs or modifications, particularly unresolved conflicts which may necessitate personal involvement of the Assistant Commissioner and/or the Deputy Assistant Commissioner. Keeps the Assistant Commissioner and Deputy Assistant Commissioner apprised of program accomplishments, policy recommendations and long-range goals and objective. Conducts special projects and strategic analysis on a broad range of confidential, sensitive projects or assignments involving controversial, confidential issues and complex subject-matter to resolve unyielding problems, which may involve controversial issues of public interest and complex subject matter. Applies advanced methods and techniques to interpret and provide authoritative guidance on highly complex laws, regulations, directives, functional policies; and develops viable programmatic and policy guidance related to the work of the office Develops, fosters, and maintains effective and collaborative business relations with all stakeholders, building coalitions with key management officials across PSHC, FAS and GSA. As delegated, negotiates matters involving multiple, broad, and complex issues that require development of tradeoffs and compromise among priorities. Serves as an PSHC spokesperson and is responsible for presentation, support, and justification of products and operations supporting endeavors and/or policies, plans, and evaluation methods for outside groups and organizations as required by the Assistant Commissioner and the Deputy Assistant Commissioner. Represents the AC on critical projects, issues and programs. Represents the AC and DAC at staff meetings, meetings with GSA and government-wide personnel and representatives of private-sector industries and professional organizations. Reports the results of such meetings together with recommendations for complete and appropriate courses of action which involve both internal and external PSHC policies, operations, and procedures. Position works in collaboration with the AC’s Executive Assistant(EA) working closely and monitoring the coordination of the ACs calendar, taskers, action items and special requests for the Office of Assistant Commissioner. Works with the Office of the FAS Commissioner and the Office of Strategy Management to finalize initiatives and metrics to include in Senior Executive Service (SES) performance plans. Approves all portfolio events and attendance requests in Salesforce in accordance with the approved annual FAS Events Plan. Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with the Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Qualifications For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-14 salary range starts at $122,198 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized service is experience providing advice and assistance to top officials on major management matters of a critical, controversial, and/or confidential nature. This experience must include three of the following: Developing performance metrics for established organizational goals and objectives; Reviewing programs and processes to determine whether changes in policies, procedures, or organizational structures are desirable and effective; Exercising independent judgment to develop and implement a variety of projects that drive decision-making; and Collaborating with management officials to obtain agreement with proposed initiatives, policy changes, and activities designed to improve the quality of assigned program areas. Education Additional Information Bargaining Unit Status: - This position is not eligible for the bargaining unit If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including: Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and Fostering a work environment where all employees, customers and stakeholders feel respected and valued. Our commitment is: Reflected in our policies, procedures and work environment; Recognized by our employees, customers and stakeholders; and Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.