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Cowbell Cyber Claims Operations Specialist in United States

At Cowbell, our mission is to protect small to medium-sized enterprises by making cyber insurance accessible to all. Join our fast-growing team of diverse and passionate individuals on this mission to reinvent how businesses manage cyber risk and buy cyber insurance.

Cowbell is a fast-growing, next-generation cyber insurance provider, built on cutting-edge technology by a team of seasoned professionals united in their mission to achieve our ambitious goals. We believe in a people-first culture and know that great work isn’t done without a phenomenal team, so we make sure to reflect that in our core values, benefits & wellness program.

In support of increasing demand, we are actively looking for ambitious people, who are not afraid of hard-work, ambiguity and a dash of chaos, to join our team and be part of a growing institution where they can hone their skills and develop new ones in a fun, challenging and dynamic environment.

If that sounds like you, we want to hear from you!

Cowbell is hiring a Claims Operations Specialist specializing in processing cyber insurance claims. This role will work directly with both internal and external partners, including policyholders and various members of Cowbell’s breach response panel. Cowbell’s Claims Administrator will be primarily responsible for managing the intake and setup of claims, overseeing the logistical processes associated with those claims, and ensuring the proper flow of the claims process from intake to closure.

What you will do:

  • Assist with developing and implementing the processes and procedures for the intake, organization, and resolution of claims

  • Liaise with various internal stakeholders to ensure information fluidity and transparency between Cowbell’s insurance teams

  • Coordinate with insureds and Cowbell’s external partners to gather information and maintain logistical integrity throughout the claims resolution process

  • Manage, and ensure compliance with, internal and external deadlines for statutory and financial obligations.

  • Coordinate cross-discipline projects involving Cowbell’s internal teams and external partners

    What Cowbell needs from you:

  • Experience in risk and insurance claims administration and/or a paralegal role

  • Experience creating and managing procedures and documentation

  • Flexible and open to change, innovation, and new information

  • Experience specifically with cyber and professional liability claims a plus

  • High level of organization and a willingness to problem-solve

  • Sense of urgency and mission driven

What Cowbell brings to the table:

  • Winner of Inc. Magazine’s Annual List of Best Workplaces for 2022

  • Nationwide medical, dental and vision coverage plus life insurance, long term disability and flexible spending accounts.

  • Employee equity plan for all and wealth enablement plan for select customer facing roles.

  • Comprehensive wellness program including unlimited PTO, monthly company-wide wellness days, wellness app subscriptions, lunch and learn, book club, get-togethers, lunch & communication stipends, happy hours and much more.

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