Customer Service Representative - Permanent Full time

3.8

5 reviews

·

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Moss Vale, Southern Highlands & Tablelands NSW

Client & Sales Administration (Administration & Office Support)

Full time

Posted 28d ago

Quick apply

Proudly based in Moss Vale, the HarperCollins Distribution Centre is primarily responsible for the distribution of books across Australia, New Zealand and internationally, and the team is looking for a full-time customer service representative to start as soon as possible.

With our business continuing to evolve, this is an exciting opportunity for a highly motivated individual to start their career within a great company and develop their skill set. The customer service representative looks at a diverse range of customers, clients and account managers by providing an exceptional level of service from receipt of order to delivery.

The role involves multitasking through several areas and strong attention to detail is required as we pride ourselves on our reputation for excellence.

To be considered:

• Previous customer service experience

• High-level speed and accuracy of data entry

• Strong work ethic with a high level of commitment

• Ability to problem solve effectively with limited supervision

• Excellent time management and organisational skills

• Excellent communication and interpersonal skills

• Intermediate Microsoft Office skills and the ability to acquire new software skills

At HarperCollins ANZ we are committed to creating a diverse and inclusive workplace. We invite candidates of all ages, races, religions, genders, sexual orientation and people with disability to apply for this or any other advertised role on offer.

The selection process for all positions at the Moss Vale Distribution Centre includes a Fitness For Work Assessment (Drug & Alcohol) and Physical.

If this role sounds like you, apply now! Only successful candidates will be contacted for an interview.

Employer questions

Your application will include the following questions:

• Do you have customer service experience?

• Do you have data entry experience?

• Which of the following statements best describes your right to work in Australia?

• How much notice are you required to give your current employer?

• What's your expected annual base salary?

• The selection process for all positions at the Moss Vale Distribution Centre includes a Fitness For Work Assessment (Drug & Alcohol) and Physical. Are you willing to undergo the Fitness for Work Assessment?

Company profile

3.8

·

5 reviews

HarperCollins occupies a unique place in Australian and New Zealand publishing. In both nations we are the oldest publisher – with a heritage dating back to the bush ballads and school books of the late nineteenth century – and the most forward thinking in terms of our transition to the global digital world of today.

Through the decades, our publishing has been distinguished by a commitment to quality and creativity plus an innate understanding of what Australians and New Zealanders want to read and how. Authors and their work have always been at the heart of our company – without authors there would be no HarperCollins. Publishing is a highly collaborative business: everyone in the company contributes in some way to maximising our author’s work.

Our company has an equally long heritage globally and indeed today we are able to work more closely than ever before with colleagues around the world to ensure that our local titles are exploited internationally. The modern-day HarperCollins Publishers was founded in 1989 by the amalgamation of three proud publishing houses – Harper & Row (founded in New York in 1817), William Collins (founded in Glasgow in 1819) and Angus & Robertson (founded in Sydney in the 1880s).

Source: this is an extract from the company’s own website

HarperCollins occupies a unique place in Australian and New Zealand publishing. In both nations we are the oldest publisher – with a heritage dating back to the bush ballads and school books of the late nineteenth century – and the most forward thinking in terms of our transition to the global digital world of today.

Through the decades, our publishing has been distinguished by a commitment to quality and creativity plus an innate understanding of what Australians and New Zealanders want to read and how. Authors and their work have always been at the heart of our company – without authors there would be no HarperCollins. Publishing is a highly collaborative business: everyone in the company contributes in some way to maximising our author’s work.

Our company has an equally long heritage globally and indeed today we are able to work more closely than ever before with colleagues around the world to ensure that our local titles are exploited internationally. The modern-day HarperCollins Publishers was founded in 1989 by the amalgamation of three proud publishing houses – Harper & Row (founded in New York in 1817), William Collins (founded in Glasgow in 1819) and Angus & Robertson (founded in Sydney in the 1880s).

Source: this is an extract from the company’s own website

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