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Texas A&M University Financial Aid Advisor II & Work Study Support in United States

Job Title

Financial Aid Advisor II & Work Study Support

Agency

Texas A&M International University

Department

Financial Aid

Proposed Minimum Salary

$19.06 hourly

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The Financial Aid Advisor II, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Facilitates workshops, develops and makes presentations on and off campus to groups regarding financial aid and scholarships. May coordinate or specialize in a specific program. May provide some mentorship and training to other staff.

Essential Duties and Responsibilities

  • Advises and counsels students, parents, and/or prospective students in solving their educational financial problems through scholarships, loans, grants, employment and financial counseling. Responds and researches questions and counseling needs. Provides loan and indebtedness counseling.

  • Assists outreach staff with prospective students and in their transition to current students.

  • Reviews student files, collects supporting documentation, and makes adjustments. Awards, revises and/or approves financial aid through the specific controls of program policy and guidelines. Makes adjustments for compliance issues, and submits corrections. Reviews appeals and makes decisions regarding the validity of these appeals and notifies the student of steps they must take to satisfy judgment rendered to re-establish eligibility for financial aid or scholarships.

  • Greets visitors and answering questions. Serves as a back-up counselor and a walk-in counselor on a weekly basis. Provides assistance and guidance to staff to ensure that processing activities adhere to established policies and procedures.

  • Assists with conducting presentations, seminars, and/or workshops for students and professional development training. Assists in planning and executing special events.

  • Participates in the review, revision, and interpretation of complex rules, regulations, procedures and policies. Interprets federal, state and institutional policies, procedures and regulations.

  • Assists in developing and revising financial aid information, materials, publications and brochures.

  • May coordinate or serve as a resource for a specialized program for financial aid.

    This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

  • Collaborate with the offices of Human Resources, and Budget/Payroll/Fiscal Analysis to ensure the accurate data entry of student employment positions and allocations for each department. Including the transition and setup of the student employment positions in Workday.

  • Review student employment eligibility based on students’ academic standing and enrollment under both the need-based and non-need-based programs.

  • Create reports to identify student eligibility for work-study employment hiring and continuation of employment in each semester.

  • Coordinate with the Office of Budget/Payroll/Fiscal Analysis to ensure that all work-study funds are appropriately spent.

  • Maintain all work-study payroll voucher data in Banner in order to prepare and submit data for the monthly reconciliation and reporting of all work-study programs.

  • Prepare, coordinate, process, and execute communication with students and hiring supervisors.

  • Maintain confidential records and information.

Minimum Requirements

  • Education – Bachelor’s degree

  • Experience – Three year in of related experience.

  • An equivalent combination of training and experience may be considered

Knowledge and Abilities

Knowledge of:

  • Word processing and spreadsheet applications.

  • Financial aid counseling, verification, rules and regulations

Ability to:

  • Multitask and work cooperatively with others.

  • Oral and written communication skills.

  • Customer Service skills.

  • Work individually or as a team.

  • Organize and make decisions.

  • Relate well with the student population.

Licensing / Professional Certification – None

Physical Requirements – None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally does not supervise employees.

Other Requirements

  • Requires some evening and weekend work.

  • Position requires on campus, face-to-face interactions.

  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $19.06/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:

  • Resume

  • Cover Letter

  • At least 3 references and their full contact information, and

  • Unofficial transcripts

Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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