Why SoftwareOne?

Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in sixty countries

What you should know about us:

Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.

What we expect from our employees:

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.

The role

Job Summary

As a Presales Consultant for ITAM/ Digital Supply Chain, you will play a crucial role in collaborating with our sales team and clients to understand their requirements, scope, and size opportunities successfully. Your primary responsibilities will revolve around providing technical support and translating customer requirements into tailored solutions to meet client needs, finding opportunities for cross-selling and upselling, defining margins in alignment with both sales and delivery teams, drafting statements of work, and curating a repository of solution collaterals.

Role and Responsibilities

Scoping and Sizing Opportunities

• Collaborate closely with the sales team and clients to comprehensively assess requirements, objectives, and constraints.

• Use analytical skills to scope and size opportunities reliably, ensuring alignment with client expectations and organizational capabilities.

  Solution Design and Proposal Development

• Design customized solutions that align with client requirements, applying your expertise and knowledge of our service offerings.

• Define margins for proposed solutions in coordination with the sales and delivery teams, ensuring profitability while meeting client expectations.

• Draft clear and comprehensive statements of work (SOWs) that outline project results, timelines, and terms of engagement.

  Creation and Maintenance of Solution Collaterals

• Establish and maintain a repository of solution collaterals, including case studies, white papers, presentations, and other relevant materials.

• Collaborate with marketing teams to develop compelling sales collateral, presentations, and other materials to support the sales process.

  Market Research and Insights

• Stay updated on industry trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution offerings.

• Act as a subject matter authority during client interactions, presentations, and workshops, demonstrating our capabilities and value proposition effectively.

  Sales Support and Collaboration

• Provide guidance and support to the sales team throughout the sales cycle, from initial discovery to solution design and proposal development.

• Proactively find opportunities for cross-selling or upselling additional products or services to existing clients.

• Participate in strategic planning sessions to contribute insights and recommendations for business growth and expansion into new markets or service areas.

  Success Criteria

• Revenue Invoiced, Margin As Sold, Annual Contract Value and/or Total Contract Value

• Service-line growth

• Win-rate

• Renewal rate on enterprise/corporate accounts

  Organizational Alignment

• The Pre-Sales Consultant reports to the Pre-Sales Services Director.

  What we offer

• Generous pay with bonus structure

• Independent environment without a lot of red tape where you are empowered to make decisions

• Substantial benefits package that includes:

• Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions

• Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness

• 401k program with employer matching 50% up to the first 10% of employee’s contributions

• Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice

• Access to EAP and concierge services

• Pre-paid legal at no cost

• Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)

• Employee stock purchase plan

• Learning and development opportunities galore

• Tuition reimbursement

• And much more!

• Specific to Milwaukee-based office employees: company-paid parking

• Winning culture, inclusive environment, and friendly people all over the world

• A remote-friendly organization, with colleagues working remotely either part or full-time

  As a culture-first organization, being together is how we learn and grow. We come together in-person for at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.

What we need to see from you

What you offer

Required Skills:

• 3-5+ years of technical support experience in a SaaS-based environment

• Deep grasp of ITAM principles including lifecycle management, inventory tracking, license compliance, and risk management.

• Knowledge of IT infrastructure components and their impact on asset management.

• Proficiency in ITAM tools like ServiceNow, BMC Helix Discovery, and IBM BigFix. Expertise in software license management, data analysis, security, and risk assessment.

• Experience in integrating ITAM solutions with ITSM platforms, CMDB, and ERP systems.

• Key Sales Competencies & Behaviors of Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, Navigating the Deal, Managing Procurement, Negotiating to Close, and Growing the Client through the Company’s Competency Assessment.

  The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

  Target compensation for this role will be $175-210K USD (mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.

  We are not able to consider candidates residing in the state of Hawaii currently.

Job Function

Sales

Accommodations

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program (https://www.softwareone.com/en-in/careers/softwareone-academy) .

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com . Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs, and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.