Essential Functions of the position are detailed below and include any physical requirements checked below:

• Answers a high volume of calls, takes messages and relays information as appropriate

• Complies with all Agency and Program polices, and applicable laws related to confidentiality

• Confirms appointments by contacting the clients in advance as assigned

• Greets all clients and visitors with a professional and warm tone

• Provides receipts for all money order transactions; Balances receipt book daily; Provides a monthly report on all money order transactions; Prepares check requests

• Schedules and arranges meeting space

• Assists the Program Director in completing quarterly reports and other tasks as assigned

• Prepares correspondence as assigned; Ensures the daily distribution of client satisfaction surveys and gathers completed surveys

• Orders office supplies

• Maintains an organized work environment

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

Kneel and move from sitting, bending, kneeling, or standing multiple times a day Push and pull objects up to poundsX Climb up and down up to 3 flights of stairs at a timeX Lift up to 10 pounds Additional Requirements:

Other Requirements: Comply with program and/or Agency requirements related to: X Background check, including any program specific requirements Physical examination Drug Testing TB Testing Driver's License and reliable transportation Agency-specified automobile insurance Additional Requirements:

Immediate Supervisor: Program Director Immigration and Naturalization

Directly Supervises: NAIndirectly Supervises: NA

Education and Experience Requirements:

Relevant EducationPreferred: Bachelor's DegreeMinimum: High School

Relevant ExperiencePreferred: 3 YearsMinimum: 5 Years

Certification/Licensure

Preferred:

Minimum: