Professional work that implements, maintains and troubleshoots enterprise security systems in a complex, integrated information technology systems environment. Consults with internal business customers to determine security requirements. Provides technical advice and counsel to less experienced analysts.

Required to assist in maintaining 24 X 7 systems availability.

• May monitor the work of others and provide some coaching and mentoring.
• Implements, maintains and troubleshoots software systems.
• Performs security audits, risk assessment and analysis.
• Tests software systems.
• Makes recommendations for enhancing and formulating policies and procedures.
• Consults with internal customers to identify and analyze needs and recommends solutions that meet business goals.
• Resolves problems and provides technical assistance and training to users in software enhancements and upgrades.
• Performs or ensures system administration tasks, including adding users, user groups and accounts are successfully accomplished.
• Analyzes, diagnoses, troubleshoots and resolves software and production issues.
• Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks.
• Resolves escalated problems and identifies and recommends responses to new or unusual situations.
• Ensures system documentation and logs are maintained and procedures are documented.
• Reviews research data; and performs or ensures testing and evaluation of vendor hardware, software and other system components is performed as required.
• Manages vendor relationships.
• Ensures that plans and procedures for operating under both normal and emergency conditions are accurate, appropriate and up-to-date.
• Promulgates and enforces established technical and procedural standards.
• Assists in disaster recovery testing.
• Resolves escalated problems, responds to new and unusual situations and recommends solutions to systemic problems.
• Participates in ongoing training to continuously upgrade technical knowledge and skills.
• Performs other job-related tasks as assigned.

*IDENTITY ACCESS MANAGEMENT (IAM)* The following are in addition to the general specification description for this classification.

_KNOWLEDGE, SKILLS, AND ABILITIES:_

Knowledge of:

• JEA’s IAM processes to include account management, access controls, and access governance.
• Modern approaches with implementing delivery of IAM services and applications.
• Cloud based services and architecture such as iDaas, iPaas, AWS, AZURE, and Office365
• Role-based access control, API Gateways, Enterprise Directories, Enterprise Databases, Active Directory, LDAP, and Single Sign-On
• End-User provisioning, Identity and access governance, and identity data synchronization services and systems.
• Scripting languages such as JavaScript, Beanshell, LUA, and Groovy.
• Access management, sufficient to work across organizational lines to resolve problems and issues.

Skill in:

• Maintaining JEA’s Identity and Access Management systems to include but not limited to configuration, systems integration, and troubleshooting.
• CIP audit processes and procedures, including controls testing and remediation activities.
• Delivering quality work on time and demonstrating a high level of efficiency and attention to detail.
• Communicating, both written and verbal, and be able to effectively communicate with technical and non-technical stakeholders.
• Identity Lifecycle Management
• Identity Data Models
• Access Lifecycle Management
• Credential Management
• Identity Federation

Ability to:

• Analyze complex problems and develop innovative solutions.
• Create and improve existing procedures to ensure alignment with IAM processes with the company’s business strategy.
• Lead projects, including the management of resources, timelines, and expectations.
• Operate independently at times to provide domain area functional and technology leadership

_EXAMPLES OF PROFESSIONAL WORK:_

• __Respond to evidence requests in support of regulatory compliance.
• Implements, tests, debugs, and documents new systems, or enhances existing systems.
• Reviews and coordinates test plans for new and existing environments.
• Works independently to implement complex hardware and software environments.
• Develops and implements testing processes and scripts in support of upgrades and enhancement changes.
• Interfaces with peers, technical & business staff, vendors, customers, and all levels of management.
• Writes scripts, templates, interfaces, and utility applications as needed to maximize efficiency and target continuous improvement.
• Provides technology and process training within discipline.
• Assists Project and Program Managers as needed.
• Performs, or ensures, that system administration tasks, including adding users, user groups and accounts are successfully accomplished.

*OPEN REQUIREMENTS: *

Bachelor of Science (BS) degree in Computer Science, Information Security, or related discipline and four (4) years of professional experience in a security analyst role in a large corporate environment.

-OR-

Eight (8) year combination of related education, training and experience in a large corporate environment.

Windows: Five (5) years of experience must be in a Windows environment.

_LICENSE/CERTIFICATION/REGISTRATION_:

• A valid driver’s license is required prior to employment and must be maintained during employment in this classification.
• Minimum of two (2) or more Information Security Certifications (eg., Security , CISSP, CIAM), or Cloud Based Certifications including AWS and Azure are required.
• Other Certification, Registration and/or Training specific to the job may be required during employment

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/The full salary range for this position is $85,134.40 - $132,392.00. Salary will vary based on education, experience, skills, and abilities./

Title: Security Analyst Senior (Identity Access Management)

Location: null

Requisition ID: 12991