IT/Technical

ServiceNow Service Modeling Solution Engineer , Posted: 1/16/2025

Job Description

Job ID#:

209594

Job Category:

IT/Technical

Position Type:

Associate - W2

Duration:

52

Shift:

1

PDS Defense, Inc. is seeking a Remote ServiceNow Service Modeling Solution Engineer. Job ID#209594

Pay Rate: $107.14

Job Description:

Seeking a highly motivated and detail-oriented ServiceNow Service Modeling Solution Engineer to join our team. The successful candidate will be responsible for designing and implementing ServiceNow service models that meet business requirements and align with IT service management (ITSM) best practices. This role requires a strong understanding of the ServiceNow platform, ITSM principles, and data modeling and governance practices.

Responsibilities:

-Design and implement ServiceNow CSDM (Common Service Data Model) that meet business requirements and align with ITSM best practices

-Configure and customize ServiceNow to meet business requirements, including setting up workflows, business rules, and data models

-Develop and maintain data models that support ServiceNow service models, including data relationships and data governance

-Collaborate with stakeholders to gather requirements and design solutions that meet business needs

-Test and validate solutions to ensure they meet business requirements and are free of defects

-Provide technical support to resolve issues and answer questions from end-users and other stakeholders

-Stay up-to-date with ServiceNow releases and new features, and apply them to existing solutions as needed

-Document solutions, including data models, workflows, and business rules, to ensure knowledge transfer and maintainability

Desired Skills:

-Strong knowledge of the ServiceNow platform, including its features, functionality, and configuration options

-Strong knowledge of IT service management (ITSM) best practices and principles

-Working knowledge of the ServiceNow CSDM (Common Service Data Model) methodology

-Strong knowledge of data modeling and data governance principles

-Strong knowledge of scripting and coding principles, including JavaScript, Python, and PowerShell

-Agile development methodologies, including Scrum and Kanban

-Excellent communication and collaboration skills

-Ability to work in a fast-paced environment and prioritize tasks effectively

-Strong attention to detail and ability to deliver high-quality results

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Job Requirements

Minimum Security Clearance:

No Clearance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled