This position can be hired anywhere in the United States.

Join the Graebel team to build or expand your new career. We provide talent mobility and relocation solutions to Global 1000 firms and their employees. We pride ourselves on delivering exceptional customer service, and believe that happy and fulfilled employees make it happen. They innovate, take ownership of their work, and as a result, take great care of our internal and external clients. We value truth, love and integrity where you help foster an environment of respect, honor, and caring for those that interact with us. If you are ready to make a career move, please get in touch with us. We are looking for exceptional people who want to make a difference in the world.

Required Skills

• Drive Client satisfaction for a portfolio of assigned Client.

• Demonstrates expert ability at managing several business lines.

• Develop strategic account plans and drives revenue ensuring a profitable client portfolio.

PRINCIPAL/ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accountable for client facing strategic management of a portfolio of clients. The majority of which have several product lines (domestic, international, household goods). Coordinates periodic business reviews with clients, work with client to provide value added solutions to their identified goals.

• Drive financial health of assigned Clients. Identify and help drive incremental revenue/growth opportunities, including but not limited to regional expansion of services delivered, manage receivables, and client related travel cost.

• Monitor and review service delivery escalations and works with appropriate parties to resolve issues to the client's satisfaction. Builds positive working relationships with Operations and other Client support groups to agree on root cause, develop solutions to prevent reoccurrence and determine timely client communication.

• Documents and maintains timely and accurate client requirements and profile information. Actively responsible for implementation of a new client or new services for an existing client.

• Demonstrates personal professional growth by seeking out opportunities to learn additional business lines.

• Provides sales support as needed.

Required Experience

Knowledge/Experience

• Minimum five (5) years of Relocation or Assignment Management experience required. Minimum two (2) years of professional work experience in management or account management required.

  Education

• Bachelor’s degree in International Business, Business Administration, Management, or other relevant field is required. Five (5) years of relevant work experience is acceptable in lieu of formal education.

  Licenses/Certifications/Specialized Training

• GMS and/or CRP preferred.

  Skills and Abilities

• Able to travel regularly, approximately 50% of the time.

  As a testament to our commitment to diversity, equity, inclusion, and belonging, our base salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $115,000 to $125,000.

  At Graebel, where we truly value the exceptional contributions of our dedicated team—yes, that means YOU— we’ve crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience!

  Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet