Location: St. Petersburg, FL/Hybrid Duration: 6 Months with possible contract to hire/ with possible extension Description: Process IRS Forms W8-BEN and W8-BEN-E. Field incoming calls regarding various tax questions including IRS tax forms and tax reporting concepts Perform various duties as assigned Skills: Must Haves - Hard Skills At least 1 year of experience working with a tax team or in a tax department At least 2 years of recent data entry and document management experience Ability to work in a fast paced environment Ability to review various organizational documents for clarity Customer service focused phone skills Basic Excel skills; must know how to do basic functions such as creating and updating a spreadsheet, entering data, adding / removing columns and rows, etc. Customer service focused phone skills Must Haves - Soft Skills Highly Organized Clear and professional written and verbal communication skills Ability to meet deadlines Very professional Team player Education: HS Diploma or equivalent Skills: Required Federal tax Customer service Excel Microsoft word General office Documentation Tax payments Customer service oriented

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.