Description

Salary Range: $68,774 - $80,595

Relocation: No

Summary

The System Service Representative is responsible for working service orders involving the disconnecting, reconnecting, setting, reading and investigating of meters and/or service to residential, commercial and industrial premises. This job involves advanced skills of cutting or reconnecting of electric service at a weather-head, pole, hand-hole, transformer or at a line fuse link/disconnect. Orders will involve pole climbing or use of bucket truck. These orders must be worked safely and in a prescribed time-frame resulting in proper delivery and measurement of electric energy.

Key Roles & Responsibilities

Other Duties may be assigned. Directly or through others, the incumbent:

• Use proper test equipment to determine proper voltage and guard against faulty or hazardous conditions.

• Disconnect/Reconnect service through the use of advanced skills involving the meter, weather-head, hand-hole, pole, transformer or fuse link/disconnect for installation less than 600 volts.

• Assure service orders are completed within a specified time frame over a diverse geographic area, while meeting Company safety rules/regulations.

• Operation of a bucket truck and pole climbing activities.

• Evaluate premise for proper meter and service delivery and recognize/investigate any diversion of energy through inappropriate or faulty wiring or metering.

• Performs all essential aspects and functions of the job, as well as any other specific job requirements.

Education, Experience, & Skills

• High school diploma, GED, or equivalent is required.

• Valid Texas Driver License.

• Certification in use of volt, ohm and amp meter and load/fault device.

• Basic PC skills.

• Experience as Electric Field Service Representative a plus.

System Service Rep 1 (In addition to Education, Experience, and Skills noted above)

• Successful completion of Measurement Services System Service Rep. Senior Training orientation program.

System Service Rep 2 (In addition to Education, Experience, and Skills noted above)

• Successful completion of Measurement Services System Service Rep. Senior Training program, Skills 1 & 2 class (6mos.)

System Service Rep Sr. (In addition to Education, Experience, and Skills noted above)

• Successful completion of Measurement Services System Service Rep. Senior Training Program, or 2 years current experience in performing electrical distribution work at secondary voltage using a bucket truck and pole climbing.

Qualifications

Education

Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)