Overview

ABM is hiring an Airport Line Monitor in our Rhode Island T. F. Green International Airport .

FULL TIME | 4AM to 12:30PM

• Must be available weekends and holidays

• Time and a half on Sunday’s and observed holidays

SALARY: $15/hr.

• The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

• ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10122022vEn.pdf)

Position Summary Details

The Airport Line Monitor assistance and information to airport passengers.

Essential Functions

• Acts as a Welcome Ambassador for arriving passengers

• Greets and engages with passengers in and around the terminal area to help with directions, flight information and general inquiries

• Explains to passengers what services are available to them at the airport

Responsibilities

• Provides assistance to Porter’s Special Service Request passengers including transporting wheelchair passengers to and from their flights, escorting unaccompanied minors and guiding passengers with visual impairments

• Assists with baggage as required, including pushing baggage carts

• Monitors and enforces carry-on baggage size requirements in accordance with Porter’s carry-on baggage control program

• Manages passenger lines at check-in to ensure a smooth, orderly, and efficient flow of passengers during peak times

• Provides assistance to passengers using Porter kiosks to check-in

• Assists with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers

• Transfers and distributes wheelchairs between mainland and Airport Terminal

• Assists with re-stocking check-in and gate positions

• Provides ground transportation or curbside assistance

• Alerts maintenance employees about malfunctioning restrooms, elevators, or other equipment.

• Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understands, complies, and promotes the Company Safety Policy

• Other duties as assigned

Qualifications

• Must be 18 years of age or older.

• Must have Customer Service Experience

• 1 yr. of similar work experience

• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required

• No experience required and on the job training provided

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

REQNUMBER: 96253

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.