Summary This position is located in the Congressional Research Service (CRS), American Law Division (ALD). The position description number for this position is 061504. This is a non-supervisory, bargaining unit position. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. Responsibilities The Congressional Research Service (CRS), American Law Division (ALD), seeks an Administrative Support Assistant to serve as a central resource person for implementing and maintaining office control systems, as the principal office assistant performing various administrative and clerical duties in support of ALD. The incumbent maintains a key role in the use of CRS’s automated work assignment and tracking system (Minerva), transmits a variety of requests to managers, and edits as necessary, finished administrative documents for responsiveness and completeness. The incumbent integrates several types of software to generate specific working documents, and works closely with managers and staff on the Gov Time & Attendance system. Experience with the development, implementation, and documentation of new office processes, policies, and procedures to aid in improving organization effectiveness and efficiency will be beneficial. Candidates with demonstrated experience working with automated systems for the purpose of maintaining and tracking information are encouraged to apply. CRS works exclusively for the United States Congress, providing policy and legal analysis to committees and Members of both the House and Senate, regardless of party affiliation. As a legislative branch agency within the Library of Congress, CRS is a valued and respected resource on Capitol Hill. CRS is well known for analysis that is authoritative, confidential, objective and nonpartisan. Its highest priority is to ensure that Congress has immediate access to the nation's best thinking on public policy issues of interest to its Members and Committees. The Congressional Research Service (CRS) is committed to building a diverse and inclusive workforce that ensures the Service is well positioned to anticipate and meet the information and analytical research needs of a 21st-century Congress. Administrative Support Assistant duties include: Acts as a central resource person for implementing and maintaining office control systems, such as those for the location, arrangement, access to, and use of division files, and for maintenance, transfer, and disposition of records. Has responsibility for a tracking system to maintain and secure division passes (such as LC stack passes) and keys. Facilitates CRS-wide communication by assuring that staff at all levels are fully informed on internal and LC-wide procedures. Initiates development of new or revised administrative policies and procedures necessary for efficient administrative functioning of the division, working with the supervisor. Proofs and edits, as necessary, finished administrative documents for responsiveness and completeness. Checks accuracy of all references and citations and reviews attachments for relevance and completeness. Integrates several types of software, such as spreadsheet, database, word processing, desktop publishing, and graphics applications, to generate specific administrative working documents and forms. Works closely with managers and staff on the Gov Time and Attendance system, and is the central point of contact. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to apply administrative processes and techniques* Ability to utilize computer technology* Ability to focus on the client** Ability to plan and organize Ability to attend to detail Ability to exercise judgment and discretion Ability to adapt Ability to interact collaboratively with others Ability to communicate effectively other than in writing Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.