Summary This vacancy may be filled in Washington, DC or a location to be determined The Office of Tribal Health (OTH) provides VHA with leadership, guidance, strategic direction, and policy to support American Indian and Alaska Native (AI/AN) Veteran health care, access, and Fourth Mission activities. The Office operates with the following values at its forefront: Connecting Health Care and Culture through Partnership, Respect, and Understanding. Responsibilities This announcement will close on 09/16/2024. The first 100 applications received will receive first consideration. Applications that are submitted after the initial cut-off number has been reached will not receive consideration unless otherwise requested by management." The Office of Tribal Health focuses closely on its mission and vision, to strengthen VHA's commitment to American Indian and Alaska Native Veterans by supporting exceptional health care and well-being, while elevating the American Indian and Alaska Native Veteran's health care experience by providing culturally informed guidance and serving as a national-level strategic advisor. The incumbent works under the supervision of the Deputy Director, VHA Office of Tribal Health, and will serve as the Community Outreach Manager for the Office of Tribal Health, independently performing duties at the White House, National VACO program office, Tribal government (Nation-to-Nation), Veterans Integrated Service Network (VISN), VA Medical Center (VAMC), and front-line Tribal community levels. The Community Outreach Manager will serve as the liaison between internal and external strategic partners, engaging in national-level outreach and program management. The incumbent performs the following major duties and responsibilities: Build and maintain relationships, connecting and collaborating with Tribal communities to develop trust, and partnerships, while coordinating with leadership and high-visibility stakeholders. Conduct and facilitate high-visibility meetings and engagements that can involve complex and challenging topics. Communicate and implement team strategies, goals, objectives with stakeholders to support coordination of health care products, services, and access to better serve American Indian and Alaska Native Veterans. Navigate and partner publicly with diverse internal and external stakeholders, including but not limited to Tribal Veterans and their communities, VA/VHA leadership and staff at the national and VISN/field levels, congressional staffers, and White House staff, etc. Support training and education programs designed to enhance wellness and community building with American Indian and Alaska Native Veterans and their communities. Liaise with VA/VHA and personal contacts to resolve problems, obtain expedited decisions on urgent matters, and otherwise assist in obtaining responsive action for various tasks. Lead or participate in integrated project teams, workgroups, task forces, etc., to contribute to the analysis and resolution of problem areas and/or completing priorities established by VA/VHA Leadership. Analyze possibly-conflicting information and present mission-critical situation reports to VA/VHA Leadership for final disposition. Solicit and consider feedback from internal and external stakeholders and coordinate with appropriate parties to maximize the feedback to facilitate an open exchange of opinion from diverse groups and strengthen internal and external support of American Indian and Alaska Native Veterans and their communities. Plan, coordinate, develop, promote and/or provide information or services to support the national program office and VISN/field partners to support continued progress on programs and strategic planning involving American Indian Veterans and their communities. Partner with SMEs to develop and socialize information for release in the form of newspaper, radio, television, website or other formats such as fact sheets, talking points, brochures or pamphlets. Performs other duties as assigned. Work schedule: Required to work Monday through Friday, 8:30 am to 5:00 pm (Compressed/Flexible Schedule: Available). Telework: Available (applicant is required on site 50% of work schedule per pay period) Remote: This is not a remote position. Virtual: the employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee and is authorized for telework up to 50%. Position Description/PD#: Management & Program Analyst/PD13088A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. The Selective Placement Factor (SPF) for this position is: Possessing the ability to use, at the intermediate to advanced level, Microsoft tools including Word, PowerPoint, Excel, Outlook, Teams, LiveMeeting, etc.; Serve as a coach, facilitator, and/or negotiator in coordinating project initiatives and consensus building activities between internal and external partners. Providing recommendations, communication, and follow-up. You will qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Local and national-level knowledge of American Indians and Alaska Native Veterans, their communities, culture, protocol, specific health care needs and challenges and ability to interact with Tribal Leaders and Citizens in a cultural appropriate manner. Thorough knowledge and skill, in analytical, qualitative and quantitative techniques to identify, evaluate and recommend to management appropriate administrative interventions to resolve complex problems and issues. Skill in developing new methods, approaches, initiatives, and procedures to effectively manage a successful community outreach program. You will be rated on the following Competencies for this position: Interpersonal Skills Teamwork Self-Management customer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary and includes no special physical demands. It may involve some walking, standing, bending, or carrying light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.