Summary This position is located in the Air Traffic Organization (ATO), Safety and Technical Training Service Unit, Policy and Performance Directorate, Safety Performance Group. This group is responsible for identifying human performance issues in the National Airspace System (NAS) and for ensuring that effective mitigations, plans, and efforts are in place. Responsibilities The Operations Research Analyst (ORSA) applies experience and advanced knowledge of professional and scientific work requiring the design, development, and adaptation of mathematical, statistical, and other scientific methods to identify human performance risks and issues. Uses analytical processes to perform multiple, varying, and complex assignments, such as collecting, reducing, and displaying data to measure mitigation effectiveness, metric tracking, and to design interactive dashboards. This work is performed under the limited direction of the project or team manager and contributes to the ATO's ability to evaluate and mitigate aviation incidents caused by human performance errors and issues. The ORSA acts as a contributing specialist on large work activities to coordinate projects involving the development of safety studies designed to analyze aviation information. Uses project or program management principles to coordinate project activities by maintaining project documents, scheduling meetings, identifying and resolving problems. Identifies and informs management of problems that require their attention. Defines, plans, and organizes assigned resources to accomplish organizational objectives. Allocates resources to accomplish small work-activities within established schedules. Provides guidance to lower-level technical staff on how to solve difficult technical issues. Applies mathematical methods and techniques to analyze aviation safety data to identify risks and issues associated with human factors, human performance, and fatigue. Possesses knowledge of the aviation operations to develops and recommends techniques to address problem situations related to human factors and performance, such as controller fatigue and pilot read back errors. Utilizes advanced data analysis techniques such as text mining, word cloud, statistical significance, correlations, and regression analysis, to design and integrate interactive dashboards that provide the team with tools to monitor and predict risks and issues. Uses business analytic software such as Tableau, PowerBI, Python, Excel, Share Point, Hyperion DataMart, or SAP Business Objects to evaluate mitigation strategies. Contacts are internal and external to the Safety and Technical Training Service Unit, and may include representatives from other Service Units. The ORSA may act as a key technical point of contact for activities related to Human Factors and Performance. Contributes to the management/technical reports. Communicate the overall results of a project or work activity to senior management, the aviation and aerospace industries, and other external parties. The Team Manager reviews work periodically, typically at major milestones and at completion, for technical compliance and alignment with the requirements of the project or other work activity. Although established policies and procedures provide guidance most assignments, the analyst is allowed considerable discretion to select the most appropriate approach or to recommend new approaches. Provides recommendations to improve work processes. The Team Manager reviews work periodically, typically at major milestones and at completion, for technical compliance and alignment with the requirements of the project or other work activity. The work activities typically support and may be vital to the success of projects or activities of one or more organizational units, subdivisions, and LOB's/SO's. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-H, FG/GS-12 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization. SPECIALIZED EXPERIENCE IS DEFINED AS: Experience using mathematical methods and techniques to analyze aviation safety data. Experience using advanced data analysis techniques to design interactive dashboards. You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered. Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. Applicants may be asked to verify information on your application for employment with the FAA. All qualification requirements must be met by the closing date of this vacancy announcement. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration. Education This position has a positive education requirement: Applicants must submit a copy of their college or university transcripts(s) and certificates by the closing date of announcement to verify qualifications. If selected, an official transcript will be required prior to appointment. You may upload these documents with your application in USAJOBS or fax it to fax number provided in the announcement (please include announcement number on each page). Failure to do so will result in loss of consideration. Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/accreditation. Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered. Basic Requirements: Degree: in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus. Foreign Education: For additional information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. 1. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits 2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate. 3. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained. 4. Some, all, or none of the applicants may be interviewed. 5. Selectee will be assigned to the Human Performance Team AJI-3420. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA