Summary Announcement may be used to fill similar positions within 90 days of the closing date. This position is also being announced concurrently under Delegated Examining (DE) procedures vacancy number: D24-RV-123872219-OHC. Applicants who wish to also be considered under DE must apply to both vacancies separately. About this agency Responsibilities Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position. The incumbent of this position serves as a Personnel Psychologist in the Strategic Workforce Development Division, Office of Human Capital, Chief Management Office, Export-Import Bank of the United States. The incumbent reports to the Director of Strategic Workforce Development and serves as an internal consultant on the planning, administration, evaluation and communication of human resource programs designed to improve employee motivation, satisfaction, and engagement. At the full performance level, duties include, but are not limited to: (for multiple graded positions) Designs, develops, analyzes, and administers workforce assessment tools. Tools include the following:(1) surveys for measuring employee attitudes, perceptions, and experiences (e.g., organizational effectiveness surveys, customer satisfaction surveys, and internal culture surveys); (2) interview techniques for determining workforce competencies and key behaviors needed for mission support; and (3) benchmarks and measurement or rating systems to assess job performance and productivity. Provides expert advice and consultation to senior leaders in all areas related to individual organizational effectiveness. Presents papers and reports to EXIM leadership on data collection, program evaluation, and other analysis activities and will offer recommendations on how to address crucial findings as well as any workforce challenges facing the organization. Prepares communications to be sent from senior leadership to supervisors, team leads and employees to effectively communicate the execution of various change management, Human Capital and workforce initiatives. Creates, expands, or refines existing communication channels that impact Bank wide operations (i.e., EXIM Connect) to improve accessibility, utilization, and messaging of critical information. Requirements Conditions of Employment Qualifications Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work): GS-12: You must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-11 level in the Federal Government or other equivalent pay systems. Specialized experience includes: Experience designing, developing, analyzing and administering of workforce assessment tools to improve the organization Experience providing consultant services to the workforce using sound models and theories of industrial/organizational psychology.- Experience utilizing change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change-based programs in the organization Experience managing agency communications on employee engagement related work and developing and maintaining relationships with key stakeholders. Education cannot be substituted for experience at the GS-12 grade level. For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position. NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information: http://www.naces.org http://www.fceatlanta.com Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Additional information on the qualification requirements is outlined here. Time-in-grade requirements must be met by 07/01/2024, the closing date of the announcement. Education Additional Information Current or Former Political Appointees: Pursuant to the Office of Personnel Management (OPM) oversight authority under section 1104(b)(2) of title 5, United States Code (U.S.C.) and section 5.2 of title 5, Code of Federal Regulations, OPM requires agencies to seek their approval prior to appointing any current or former political appointee to a permanent position (without time limits) in the civil service. A former or recent political appointee is someone who held a political appointment covered by OPM's policy within the previous 5-year period. OPM's oversight in this area safeguards merit system principles as well as fair and open competition free from political influence. If you are currently employed, or have been employed within the last 5 years, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Please visit the following link for the types of political appointments. Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority: Career Transition (ICTAP/CTAP) Primary Appointing Authorities for Career and Career-Conditional Appointments Hiring Authorities for Veterans People with Disabilities Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Ethical Standards/Financial Disclosure: EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment. If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 80 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information, please click here.