Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

The Program Administrator is a two-year, renewable, term role that provides administrative and budget management support for the Computer Science Department within the College of Arts & Sciences and the Massive Data Institute in the McCourt School of Public Policy at Georgetown University. This position provides dedicated support to designated faculty, projects, and department and institute initiatives (such as Department MDI Scholars Program). In addition, s/he will provide general administrative support to the Department and Institute operations and students. The position supports the execution of Department and Institute programs, internal and external events, conferences, and support for communications including editing websites, newsletters, and social media. Additional duties include, but are not limited to:

Event Support

• Schedule and organize internal and external meetings, events, and conferences, including the logistics of meeting rooms, room reservations, catering, and communications (including posting on website, GU calendars, materials and supplies, newsletter, and social channels).

• Manage the process of vendor identification for food, set-up, and technology, leading the coordination internally within the department and externally amongst campus partners to accomplish event or project goals.

• Ensure events address accessibility and work in coordination with offices across the University to ensure up-to-date protocols are being adhered to.

Program and Project Management

• Provide program and administrative support projects in the Department and the Institute including coordinating meetings, preparing logistics, and timely and robust documentation of processes, timelines, invoices, and expenses.

• Collaborate and coordinate with colleagues to complete tasks, proactively seeking out questions and answers to improve operations and program management to help make the Department and Institute more effective and efficient.

• Serve as a liaison to maintain collegial relationships within the department and with external stakeholders.

Operations

• Provide support to the Department of Computer Science Chair and MDI Director.

• Collaborate with Department administrator and Institute Central Office to provide administrative support to faculty and students.

• Collaborate and work with students, visitors, postdocs, affiliates, and faculty to provide general operational and administrative support including, but not limited to, creating and processing requisitions and supply orders, preparing expense reports, reconciling pro-card transactions, and agendas.

• On a weekly basis, respond to student timesheet requests and follow-up with supervisors as needed, serving as a point of contact for department inquiries.

• Maintain confidential and accurate records, staying current on financial and hiring practices and policies for the unit and across Georgetown University.

Office Operations

• Maintain inventory of office supplies, keeping shared office spaces clean and organized and resupplying materials.

• Re-order equipment/supplies as necessary via GMS punchout.

• Serve as the point of contact for technical office issues (AV equipment, maintenance requests), submitting requests to the appropriate university offices for resolution.

• Serve as the point of contact with facilities and other operations support teams to ensure workspaces meet the needs of the Department and Institute.

Request Triage and Routing

• Serve as primary reviewer of inbound requests to MDI inbox and route requests as appropriate, ensuring a timely response to emails within designated time by Director.

• Develop business rules for when requests should be routed to the Director or Chair, or others.

• Develop and maintain templated responses to common requests for information and send those appropriately.

Work Interactions

The position reports to the Department of Computer Science Chair and MDI Director (currently Lisa Singh) and works closely with the lead administrator of the Department of Computer Science as well as the central office team at the Massive Data Institute to complete their work. The position interacts frequently with faculty, undergrad and graduate students, postdoctoral associates, faculty affiliates; as well as invited guests and speaker, vendors and colleagues throughout the university (e.g., Dean’s Office, Provost’s Office units including Faculty Affairs, Office of the Chief Financial Officer, Human Resources, McCourt School of Public Policy, Tech & Society Initiative, etc.).

Requirements and Qualifications

• Bachelor’s degree

• Demonstrated skill in administrative management and operations, with a preference for experience in higher education institutions

• Minimum of 3+ years’ progressive work experience in administration, program management, financial operations, scheduling – note: consideration will be given to equivalent combination of education and work experience

• Understanding and knowledge of current software and financial management tools

• Intermediate to advanced skills in MS Word and Excel, and Google Enterprise tools including Google Drive, Calendar, Gmail, Sheets, Docs, Forms, etc.

• Ability to learn to use different content management systems such as Google web forms, and web content management systems, including Canva, MailChimp, WordPress; as well as social media tools on LinkedIn, X (formerly known as Twitter), and Instagram

• Experience with CourseLeaf, Cognos and Workday (Georgetown Management System) system experience preferred

• Excellent oral and written communication skills

• Ability to learn quickly, be resourceful, seeking out support when needed in order to complete tasks that might not have clear processes yet defined

• Ability to collaborate and work well on a team, and to work with multiple stakeholders with different requirements

• Comfort and skilled at multitasking on a variety of tasks requiring careful attention to detail to meet deadlines

• Ability to work independently, prioritize work, manage deadlines under time pressure, and diplomatically juggle complex situations

• Proven ability to maintain professionalism, discretion, and strict confidentiality with all materials and business interactions

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Cover letter and resume required for consideration.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$44,022.00 - $73,406.80

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .