Summary This position is located in the Library Collections and Services Group, Researcher and Collections Services. The position description number for this position is 456250. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flextime work schedule. This is a non-supervisory, non-bargaining unit position. Responsibilities The incumbent provides leadership and oversight support to the Associate Librarian for special projects and programs. Collaborates with the Associate Librarian, leads, conducts, or participates in complex management studies and reviews, particularly those with wide or significant effect within the service unit, including policy, processes, operations, and strategic initiatives. Results of such reviews may include assessing or evaluating current and proposed programs and operations; and recommending actions to initiate, scope, modify, or discontinue projects, as they relate to the work of the service unit. Identifies, leads, and/or contributes to data collection and visualization for the individual service unit and/or LCSG including legislative and project data. Contributes to and/or leads analysis of program performance data, identify trends, and provide insights to enhance future initiatives for the Associate Librarian. Utilizes project management methodologies and tools to plan, execute, and monitor programs, ensuring milestones are achieved on time. Presents results in written and oral form, which are well-organized, supportable, and clearly expressed. Serves as an advisor to RCS regarding communication both internal and external for a variety of official purposes relating to RCS programs and activities. Collaborates with services units and leadership in the processes of performance data metrics to show progress of work, develop efficiencies and/or improvements, and to make decisions on the effectiveness that impact the workflow. Collaborates with leadership to review projects and programs to ensures that end goals are being met as intended. Provides assistance in the development of metrics for the tracking and measuring of progress. Develops comprehensive reports for leadership, tailoring the reports as needed to capture appropriate information, so that the data collected provides leadership the needed data to make executive decision on the direction and goals of RCS. Provides expert guidance in the resolution of complex problems or issues impacting the service unit. Proactively identifies and mitigates risks in concert with relevant stakeholders, troubleshooting issues to ensure success within projects, programs, and initiatives of the service unit. Identifies opportunities to maximize effectiveness in processes, particularly across Directorate and Service Units, and makes recommendations to leadership for intervention. Provides advisory and oversight services to Library & Collections Services Group (LCSG), Researcher & Collections Services (RCS). Identifies the problems by reviewing, coordinating, and providing solutions to advance and align the work within the organizational goals. Identifies and advises leadership on guidance metrics and assists service units in the process to implement data gathering to support and improve the outcome of the organization goals. Performs liaison activities between different directorates and service units, fostering clear communication and collaboration. Exercises a broad degree of independence and applies authoritative judgment in developing and maintaining relationships with various stakeholders within the individual service unit, as well as, across LCSG and the Library. Informs stakeholders of initiatives and/or changes in organizational programs and operations, conducting briefings on projects or initiatives. Drafts written communications and presentations as necessary for the Service Unit, including that as part of the strategic planning process to communicate vision, process, and strategy. Ensures that Drafts are written correctly with the writing methods and formats used to communicate to a specific audience are clear, understandable, and appropriately accomplishes the objectives desired. Works closely with cross service unit initiatives, programs, and strategic planning, including LCSG-wide directional planning, assessment, and communications staff and teams. Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to manage special projects and conduct management studies and reviews.* Ability to serve as a liaison for an organization and develop and maintain effective working relationships.* Ability to communicate in writing.** Ability to analyze complex issues and develop strategic solutions. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.