Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. Verify payer information, patient eligibility and benefits for hospital services. Position Summary/Responsibilities: 1. Create billing estimates and educate patients on their financial liability pre-service. 2. Request and secure pre-service collection. 3. High telephone interaction with patients, payers and clinical areas. 4. Electronic worklist. 5. Call center environment. 6. Quality and Productivity expectations * High School diploma required. * Two years experience in medical or insurance billing preferred. * Excellent verbal and written communication skills. * Detail oriented. * Professional customer service skills. * Must be able to sit for 90% of the day. * Bilingual candidates - Spanish, a plus We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Senior Health Services / Home Care* *Organization: Hartford HealthCare at Home *Title: *Financial Counselor (Customer Service) - HomeCare Location: Connecticut-Watertown-680 Main Street Watertown (10326) Requisition ID: 24164769