*This internship begins on May 19th, 2025 and runs until August 7th, 2025. This role is a full time commitment (37.5 hour work week)*

Salary: $18.00/hour

Job Description

Job Title: Store Operations Information and Support Intern

Location: Corporate

Department: Store Ops

Job Summary: The Store Operations Information and Support Intern will assist with the building, designing, and testing of Store Operations reports. The position provides support to Wawa Store Operations Information team and Call Center. This position will utilize several data sets including Zoom Phone data, ServiceNow, and MAS.

Principal Duties:

• Assist the team with designing, building, and testing MicroStrategy reports, dashboards, and Excel based reports. Primary data sets will include Zoom, ServiceNow, and MAS.

• Assist with investigation, research, documentation and resolution of issues and user problems in a timely and courteous manner. Escalate problems as required.

• Assist with the development and maintenance of processes and procedures and standard operating procedures.

• Proactively share new learnings with others to improve organizational efficiencies.

Essential Functions:

• Strong organization skills and attention to detail

• Strong written and oral communications skills

• Ability to be self-motivated

• Excellent interpersonal skills and customer service focus

• Strong problem-solving skills

• Good analytical ability

• Dashboarding experience

• Excel skills

Basic Requirements :

• Pursuit of a degree in Data Science, Computer Science, Data Analytics, or a related technical/engineering discipline a plus

• Prior information technology experience a plus

• Proficiency with MS office tool

• Minimum GPA of 3.0 or Higher

• Candidate must be currently enrolled in a college or university for the Spring 2025 semester – Fall 2026 semester

• Candidate must be available from May 19, 2025 – August 7, 2025

• Wawa currently observes a 4-day in office schedule Monday - Thursday with the opportunity to work remote on Friday.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.