Job Information
TDS TELECOM INC Consumer Specialist Retail in WEST BEND, Wisconsin
JOB REQUIREMENTS: Consumer Specialist-Retail Job Locations US-WI-West Bend ID 2024-23693 Company TDS Telecom Pay Range \$17.31 - \$25.97 Overview Work Location: 260 N 18th Ave West Bend, WI 53005 Type of Position: Full Time - 40 Hours per Week Hourly Rate: \$19.88 Hours: 9:00am-6:00pm with a rotating Saturday of 8:00am-5:00pm. (Every 4-6th Saturday) Sign on Bonus: \$1000 (Paid 30 days after employment) What does a day in the life as a Consumer Specialist - Retail look like?! You\'ll start by getting logged into the systems before unlocking the store doors, then depending on the store traffic, you\'ll initiate your day by welcoming customers either in person or over the phone. During customer interactions, your primary focus is to address their initial inquiries with a positive demeanor, displaying empathy when necessary. These interactions will include a variety of what a customer is looking for, including questions about new or existing services, troubleshooting issues or inquires about our fiber construction. You will be expected to utilize the provided tools effectively to retain customers and boost revenue by promoting additional services. While daily tasks may vary, you will generally spend more time on call then assisting customers in person at the store. Regular ability to maintain exceptional attendance and promptness for work is significantly important in this position! Did we mention that you\'ll also be receiving these amazing benefits? Medical, Dental, Vision coverage starting on day 1 of employment! Excellent 401k plan (100% matching on 3%, 40% matching on 2%) 3 weeks of vacation and 2 weeks of sick time per year! 5 weeks of PTO! Discounts on TDS services Tuition assistance after working with TDS for 1 year If you are considering jobs like Customer Service Representative, Retail Associate, Retail Team Member, or Retail Representative, then this career move would be a great fit! The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be \$19.88 per hour. TDS Telecommunications LLC (TDS Telecom/TDS) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers... For full info follow application link. Employment at TDS is subject to post-offer, pre-employment drug testing. At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here! ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/8ADDD821DD5B456D