Description

Robert Half is on the lookout for a Customer Service Representative to work in the West Des Moines area. As a Customer Service Representative, you will be responsible for updating and researching client annuity information, handling inbound and outbound customer service calls, and maintaining accurate data entry. This role offers a long-term contract employment opportunity with a large company in the Life insurance industry.

Responsibilities:

• Accurately process and maintain customer annuity records.

• Handle inbound and outbound customer service calls with a strong sense of follow-through.

• Conduct thorough research on client annuity information during tax season.

• Demonstrate strong data entry skills, prioritizing accuracy.

• Navigate between multiple screens to deliver quality customer service.

If you are looking to continue on in your customer service journey and helping others is a top priority for you, please apply today! Contact us at 515.706.4974 or apply through our Robert Half website!

Requirements

Requirements:

• Minimum of 1 year experience in a customer service role, preferably within the insurance industry

• Proficiency in answering inbound calls and handling both inbound and outbound calls

• Experience in a call center environment, delivering high-quality customer service

• Strong data entry skills with an emphasis on accuracy and efficiency

• Familiarity with email correspondence, capable of drafting and responding to emails in a professional manner

• Display intermediate computer skills, particularly in Microsoft Excel and Microsoft Word.

If you are looking to continue on in your customer service journey and helping others is a top priority for you, please apply today! Contact us at 515.706.4974 or apply through

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .