IMMEDIATE BANKING CALL CENTER REPRESENTATIVE OPENINGS FOR A LARGE BANKING ORGANIZATION

MONDAY-FRIDAY ** 8 HOUR SHIFT BETWEEN 8AM-8PM (SCHEDULE ASSIGNED IN ADVANCE)

HYBRID JOB OPPORTUNITY - 3 DAYS ON SITE, 2 DAYS REMOTE

Qualifications:

• 2 years of call center experience or universal banker experience

• Microsoft Office proficient

• Ability to manage high volume calls

• Excellent computer skills

• Excellent communication skills

Description:

• Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.

• Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.

• Responds to customer inquiries.

• Investigates and corrects errors in customer accounts and statements.

• Responds to customer verbal and/or written inquiries.

• Records details about customer inquiries.

• Helps resolve complicated customer complaints.

• Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

 Medical, dental & vision

 Critical Illness, Accident, and Hospital

 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

 Life Insurance (Voluntary Life & AD&D for the employee and dependents)

 Short and long-term disability

 Health Spending Account (HSA)

 Transportation benefits

 Employee Assistance Program

 Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.