Job Information
ABB INC Digital Application Services Engineer in Westerville, Ohio
Digital Application Services EngineerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with grade 13 This position reports to Operations Manager, Advanced Services Your role and responsibilities In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth. This role is contributing to the Process Automation team. You will be mainly accountable for: *Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category. *Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively. *Providing technical consulting on Service solutions to management and customers. *Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth. Qualifications for the role Bachelor's degree in computer science, engineering, or related field or minimum 8 years of experience working in Automation Controls industry and ABB preferred equipment(800xA or SymphonyPlus DCS). Microsoft Certified for server administration MCSE, MCSA or relevant experience. Strong computer skills including server and client hardware, the use and troubleshooting of Microsoft Windows Server and Client operating systems, networking technologies, network security and cyber security. Must be able to travel 20% to 30% of the time. Any type of programming training or experience would be beneficial. Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you w