Job Information
Charles Schwab Senior Manager, Policy Governance in Westlake, Texas
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The First Line Risk Management Office (1RMO) is a centralized team of risk professionals supporting all of the Schwab 1 st Line of Defense (1LOD) business organizations. Responsible for establishing 1LOD governance guidelines to standardize processes, create an efficient and scalable structure, and streamline risk management activities across the 1LOD. Facilitate the risk management process across Business Lines, including risk identification, monitoring, and reporting, and issues management. Facilitate, manage, and execute risk management activities to support 1LOD Business Lines.
The Senior Manager, First Line Risk Management – Governance is a critical member of 1RMO responsible for putting in place best-in-class first line of defense risk management capabilities. The Senior Manager will assist in managing programs or initiatives needed to achieve a higher level of maturity and consistency amongst all first line of defense business units within Schwab. In this position you may be required to take on a role within any of the programs and initiatives within 1RMO organization.
Your responsibilities will include, but not be limited to, the following activities:
Administration of 1 st LOD Corporate Business Policies and Standards : Work with document owners to facilitate updates and maintain 1 st LOD policies and standards to adhere to minimum requirements set for corporate business policies, including serving as a subject-matter expert and administrator on related policy workflow tools
Business Unit Policy Frameworks: Champion and consult with business units on formalization and streamlining of their BU Policy processes, including serving as a subject-matter expert and administrator on related policy workflow tools
Risk Policy Impact Analysis : Conduct periodic reviews of 2 nd line risk policies and standards and work with 1 st LOD partners to develop processes to comply with 2 nd line risk policies and standards
1 st LOD Advocate and Outreach : Assist the 1RMO team with educating and outreach regarding 1 st and 2 nd LOD policies. Assist with the creation of training or support provided, as deemed necessary, to various stakeholders in order to drive awareness and understanding of enterprise-wide risk; Coordinate with 2 nd and 3 rd LOD on process improvements and communication efforts rolled out to 1 st LOD units to ensure effective communication and seamless adoption of evolving enterprise risk requirements
Serve as Application Administrator : Service as application administrator and subject-matter- expert guiding 1LOD business units in using tools available for document maintenance
Other 1 st LOD Risk Program Development : Assist the Sr. Team Manager/Director with establishing and maintaining other Company-wide 1 st LOD programs related to risk management, as needed
What you have
Required Qualifications
BA/BS degree
5+ years of experience in Internal Audit, enterprise risk or operational risk with a total of 8+ years of professional experience
Financial services industry and risk management experience required, preferably in a risk, audit, or compliance role
Demonstrated experience in lean process and project management, including development of project plans, assignment of tasks, and coordinating communications
Preferred Qualifications
Master’s degree or MBA
Finance/Treasury or technology risk background
Demonstrated background managing to regulatory expectations
Experience in preparing and presenting materials to senior leaders
Strong organizational skills and attention to detail in a rapidly changing environment
Excellent verbal communication and strong professional maturity
Strong familiarity with prudential standards for risk management
Sharp critical thinking skills (creative, strategic, and practical), ability to focus on the most vital areas, problem-solving skills, and strong business and relationship judgment
Strong presentation skills with the ability to inform and persuade both orally and in writing
Ability to facilitate meetings with middle management
Ability to constructively engage a diverse group of people in a productive dialogue
Proficient with Word, PowerPoint, Excel, Outlook and Visio; working knowledge of SharePoint
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
Charles Schwab
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