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Enterprise Mobility Entegral Engineering Technology Manager - Remote in United States

Overview

Entegral is seeking a motivated, adaptable, career-minded teammate who would like to utilize their skill set in a thriving agile-methodology environment. We offer competitive career advancement opportunities, a comprehensive benefits package and promote a work-life balance. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

ABOUT THE ROLE

The Entegral Engineering Technology Manager is a key leadership role responsible for overseeing many aspects of technology within an organization. This role combines technical expertise with strategic thinking to drive technology initiatives, manage resources, and align technology investments with the company's goals. The primary focus is on leveraging technology to improve efficiency, innovation, and competitiveness, executing team goals, objectives, processes and staff resources for the team. Engineering oversees the organization's technology infrastructure, systems, and projects. The overarching goal for this area is to ensure technology aligns seamlessly with the business objectives. This function includes strategic planning to ensure technology serves the broader business goals, efficient budget management, oversight of Claims Product Development and employees in this space, and the management of technology projects, from inception to completion. Engineering maintains relationships with technology vendors, provides leadership to a skilled technology team, and keeps an eye on emerging technologies to identify opportunities for innovation and improvement.

You will be responsible for using your technical knowledge of professional concepts to solve business problems. We’re looking for talented individuals who can serve as subject matter experts in their area of focus and represent their departments on complex assignments for our Claims Product Development team. You’ll be responsible for evaluating elements of technology’s effectiveness through requirements gathering, testing, research and investigation, and offer recommendations for improvements that result in increased quality and effectiveness. You’ll listen to and evaluate customer needs to determine and provide high quality solutions that align with their expectations.

ABOUT ENTEGRAL

Entegral is a SaaS business-to-business solution that enhances the customer experience from the moment after an accident to the completion of the claim. Entegral is an integrated software platform that enables communication and collaboration between tens of thousands of collision repair shops, insurance providers and other industry professionals around the world. Owned by Enterprise Mobility, the world’s largest car rental provider and operator of the Enterprise Rent-A-Car® brand, Entegral complements the value of Enterprise’s acclaimed Automated Rental Management System (ARMS®) software by increasing efficiency throughout the claims process.

We are a global organization that strives to provide an inclusive environment where all employees can thrive. Our products reflect the diversity of our team and we work to ensure that our products meet the needs of all of our customers. At Entegral, we recognize the value of diverse perspectives in everything we do and strive to ensure employees of all backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. We refine and challenge our Agile mindset through various communities of practice, days of development, and innovation days.

Our culture values diversity, engagement, and discovery and we welcome you to join our team.

WHAT WE OFFER

We are a remote-first organization with remote and hybrid employees aligned to flexible teams from office locations in California, Missouri, Wisconsin and the United Kingdom. Residents of the following United States are invited to apply for remote work opportunities, as these are the locations Entegral has business licenses: AZ, CA, FL, IL, LA, MD, MI, MN, MO, NJ, NV, NY, OH, OR, PA, TN, TX, VA, WA and WI .

Entegral is an equal opportunity employer committed to hiring a diverse workforce.

The compensation information below is provided in compliance with job posting disclosure requirements in New York.

Pay Range: [$114,000.00 - 143,000.00]

Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include bonuses.

Entegral also offers a benefits package including paid vacation, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing and 401(k) employer match.

Responsibilities

  • Grow and develop one or more high-performing technical teams tasked with building state-of-the-art solutions for a diverse customer group

  • Execute the interview process to support and meet global hiring strategies

  • Work closely with product portfolio leadership on product and technology goals and objectives that hold teams accountable to building high-performing software products

  • Oversee and escalate complex customer issues and ensure effective and long-term problem resolutions are enacted at the team level to meet customer needs

  • Employ an engaging and professional leadership approach built on collaboration, transformational leadership principles, and diversity and inclusivity while fostering agile principles to align with organizational culture

  • Work closely with technology staffing vendors, cloud and tooling vendors and technology training companies to meet team and value stream objectives

  • Provide career counseling and development; including coaching and mentoring to engage and retain workforce

  • Execute company policies and practices to ensure a compliant work environment

  • Communicate job expectations and ensure employees not only understand their jobs, but also how performance is measured; Plan, monitor, and appraise job results

Equal Opportunity Employer/Disability/Veterans

#LI-REMOTE

Qualifications

Required:

  • Must be located in AZ, CA, FL, IL, LA, MD, MI, MN, MO, NJ, NV, NY, OH, OR, PA, TN, TX, VA, WA or WI

  • For flexible or full remote work from home positions, reliable high speed internet connection and dedicated work space are required

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

  • Must be at least 18 years of age

  • Bachelor's degree (Computer Science, Computer Information Systems, Management Information Systems, or related field preferred)

  • 5+ years of people management experience, to include managing and developing Software Engineers

  • 2+ years experience successfully leading cross-functional, onsite and virtual teams in a global software development environment (SaaS preferred)

  • 2+ years experience leading projects or initiatives within software product development

  • Knowledge of software design and development concepts

  • Experience managing a diverse workforce and helping employees thrive in an inclusive environment

  • Experience in evaluating individual performance against goals, and provide meaningful and constructive feedback/coaching to the people that they manage

  • Experience in understanding the skills and interests of the team, and make sure that those skills are being developed to meet both current and future needs of the organization

Preferred:

  • Experience in insurance and/or collision industries

  • Experience in Agile methodology using JIRA and Confluence

  • Experience supporting cloud-based large scale or high-transactional volume SaaS products

  • Experience with cloud integration technologies, DevOps techniques, security protocols in a growing IT environment.

Qualified Candidates should also possess:

  • Mindfulness of team dynamics (the strengths and weaknesses of the individuals in the team and how they interact with one another), resolving issues/conflicts and supporting team morale

  • Ability to manage a limited supply of resources against constantly changing demand, which requires a good view of what is coming up and creating short-, mid- and long-term resource plans

  • Knowledge and experience working within an Agile team environment and managing different roles and skill sets

  • Ability to demonstrate flexibility and agility related to critical thinking and making decisions with complex considerations as it relates to resource allocations

  • Ability to constructively challenge prevailing thoughts and processes as a positive Change Agent

  • Exceptional communication skills as demonstrated by the ability to effectively convey complex information in a manner that is easily understood and actionable to all levels of the organization

  • Strong multi-tasking and time management skills

  • Top-notch people skills and the ability to effectively set and articulate job responsibilities, performance goals and standards

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

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