Howmet Aerospace, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. Howmet Aerospace is transforming the next phase of more fuel-efficient, quieter aerospace engines and sustainable ground transportation. For more information, visit www.howmet.com . Follow @howmet: Twitter , Instagram , Facebook , LinkedIn and YouTube .

This role is part of the IT Local Support team and is responsible for providing deskside support services, which involve completing various tasks such as resolving open tickets, facilitating client lease refreshes, and addressing any customer support needs on the floor or in the office area.

Job Roles

• Organization and structure--works within existing structures while striving to improve and standardize them; provides accurate information; galvanizes others toward common goals

• Prioritized reaction--handles the unexpected without losing sight of important objectives; reacts where greatest leverage points exist

• Optimizer--Supports others – mainly shop floor & office IT environment - to ensure they have what they need to do their work successfully

• Relationship--connects individually and with teams across shifts and practices; builds rapport and commonality; creates a “win together” ethic; serves as liaison between shop floor and IT

  Responsibilities

• Install and configure computer hardware, software, 2D cameras, printers, and scanners

• Provides technical support, troubleshooting, and maintenance of IT managed systems

• Maintain client security services to ensure data loss prevention and client protection systems are 100% operational

• Maintain equipment refresh based on pre-defined hardware lifecycle to ensure user uptime/productivity requirements are met

• Monitors shop floor and business computer health to proactively identify failing hardware

Basic Requirements:

• Associates degree in I.T. / Computer systems OR completion of Howmet Information Technology development program.

• Experience with maintaining and updating IT systems.

• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

  About Howmet Aerospace

  Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report.

  Follow: LinkedIn (https://www.linkedin.com/company/howmet-aerospace) , Twitter (https://twitter.com/howmetaerospace) , Instagram (https://www.instagram.com/howmetaerospace/) , Facebook (https://www.facebook.com/Howmetaerospace/) , and YouTube (https://www.youtube.com/howmetaerospace) .

  Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

  If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com