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Equity Bank Electronic Services Specialist in Wichita, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13141288

Jump start your career atEquity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you\'ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank well help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Responsibilities and Expectations

  • Participates in the daily workflow related to ACH processing involving handling of transmission files and rejects.
  • Review, analyze, and process various ACH listings and reports to ensure appropriate actions are taken
  • Processes incoming and outgoing wire transfers initiated by both customers and branches within set deadlines.
  • Provides prompt and accurate service to bank personnel with requests, inquires, and problems concerning electronic payment services provided by the bank.
  • Act as an owner of the bank to ensure all regulations, policies, and procedures are followed.
  • Represent the bank in a courteous and professional manner.
  • Make recommendations to management regarding potential process/workflow improvements.
  • Perform other duties as assigned or required.

Required Skills & Education

  • High School required; Bachelors preferred
  • Minimum 2 or more years of previous work experience in a financial institution or related industry
  • Knowledge of Electronic Banking Services
  • Professional self-starter who can work independently - yet demonstrates teamwork in facilitating workflow
  • Understands how to prioritize effectively and remains both focused and organized when faced with the pressure of continuous deadlines and requests
  • An excellent communicator who has above average written and verbal communication skills; a person who pays continuous, high-level attention to detail and always presents a professional, business-like manner
  • Must have strong proficiency in various PC applications, including MS Office Suite
  • Experience with ACH payments
  • Accredited ACH Professional (AAP) certification a plus
  • Attention to detail with ability to self-motivate and prioritize tasks
  • Ability to learn and comprehend new system processes
  • Team player
  • Reliability, flexibility, professional etiquette and sound judgment are important
  • Familiarity with state and federal banking regulations
  • Problem solving, logic and basic mathematical computation skills.
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