Job Information
Learjet, Inc Div. of Bombardier Aerospace* Material Logistics Agent, Customer Response Center in Wichita, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12938658
Bombardiers Benefits Program
With our employees well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans
- Dental, medical, life insurance, disability, and more
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
What are your contributions to the team?
In this role, the AOG / CRC (Aircraft-On-Ground / Customer Response Center) Specialist will:
- Process Spare part orders via the Telephone, Email, Online Portal and follow-up on customer deliveries
- Manage critical shortages of parts in order to support the return to service of an aircraft on ground
- Manage client expectations during an aircraft on ground event and provide timely communication throughout
- Manage the internal and external procurement flow of materials to meet the appropriate level of service to our customers and the inventory level requirements within budget constraints
- In a changing environment geared towards increased customers satisfaction, manage discrepancies and deviations related to planned in-flows by proposing solutions and raising suppliers awareness of their commitment to meet customer and operators satisfaction
- Place purchase orders, administrate portfolio activities related to invoicing and PO pricing issues.
- Clearly analyze varied situations in a pressurized environment and make decisions in an efficient and structured manner.