This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12939944

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Essential Duties and Responsibilities:

• Prepare The Clinic For Opening Each Day By:
  • Being at work 15 minutes before you are scheduled
  • reviewing the facility
  • turning phones back to on
  • turn \"open sign on
  • turn TV on
  • cleaning lobby and work area
  • restocking bathroom supplies
  • opening all computer systems applications
  • preparing new patient registration packets and required documents
  • Receiving and sorting faxes and distributing accordingly to where they belong
  • Turn outside signs (Road and building) on
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
• Register patients, update patient records, and verify insurance accurately and timely
• Determine, collect and process patient payments and address collection and billing issues
• Obtain consent to social marketing and reviews communications
• Discharge Patients Accurately And Timely By:
  • collecting balances Make sure all the charges for FFS patients are complete before letting patient go
  • providing patient documentation
  • following discharge procedures
• Follow Company Procedures Related To Workers\' Compensation Patients:
  • Verify WC visit authorization
  • Frist report of injury
  • Follow-up work comp visit
• Follow Company Procedure Related To Occupational Medicine Patients:
  • Perform Drug Screens
  • Perform BAT Screens
  • Be ready for pick up couriers
• Complete Closing Procedures By:
  • preparing closing documentation
  • scanning required reports
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Taking trash out
  • making sure all doors are locked and no patient is in the facility before you leave
  • doors should not be locked before 7:55 PM unless authorized by Mansoor, Dr. Mansoor, or Tahir
• Maintain complete and accurate documentation, after initial registration go back to the record and make sure the record is complete
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Follow Correct Telephone Communication Procedures And Protocols:
  • Follow HIPAA
  • No medical advice can\'t tell you if you should come or not to the clinic
  • Patient was seen today and have a question send to back
  • No patient should be allowed to talk to the provider unless alerted by the provider
  • You are not authorize to confirm any order for anything scam calls
  • Courtesy calls take message and let me know

Cell Phone Policy:

• Privacy And Conversations About Patients
• Conversation With Patient And About Patients

Trainings

DocuTap Front Desk:

• DocuTap Community Account
• Blood Borne Pathogens
• Hazards Communication
• HIPAA Compliance
• Health Insurance Terminology