Experis is partnered with a US based bank holding organization headquartered in Charlotte, NC to support their personnel needs. We frequently search for savvy and experienced Document Control Specialists to join their teams across multiple locations in the Carolinas.

We’d love to learn about you and your background – please read on for a typical position description!

Overview/Responsibilities:

Field customer, dealer, and other third-party calls regarding title and lien perfection questions.

Enter titles in Sheffield loan servicing system and file titles in the safe.

Coordinate the scanning of the titles.

Review and process scanned title exceptions in Sheffield exception portal daily.

File UCC 1 and UCC 3 in CT Lien solutions. Review daily UCC file for exception management.

Mail titles, Manufactures Statement of Origin (MSO) or other documents to the customer upon satisfaction of loan.

Pull titles, MSO's, and UCC for charge offs or repossessed accounts.

Work daily in VINTEK to process exceptions, obtaining account information for titles that have been received via e-filing.

Prepare and send Letters of Guarantee to insurance companies if a customer has wrecked or totaled the financed equipment.

Send titles back to Department of Motor Vehicles (DMV) or dealers to have mistakes corrected.

Research missing titles or lien filings with dealerships and/or DMV.

Ensure state lien perfection requirements are correct and up to date for collateral financed.

Assist and educate dealers with Sheffield expectations regarding title and lien perfection.

Assist dealers and clients with issues regarding the liens and other legal documents related to the titles.

Must Have Skills:

Excellent verbal and written communication, multi-tasking in fast paced environment and strong organizational skills.

Nice to Have Skills/Experience:

Previous title or lien perfection experience, customer service oriented, strong decision-making skills, advanced computer skills (Excel, Microsoft, Windows 10), problem solving abilities.

Please apply, we’re looking forward to connecting to share more details about potential opportunities!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.