9910BR

PRS Facility Location:

Winston Salem, NC - 329

Job Purpose:

Support and ensure the functionality of Progress Rail’s MES (Manufacturing Execution System), including user support, implementation, process improvement and documentation.

Req ID:

9910BR

Company Description:

Railroads transport goods and people millions of miles every day. At Progress Rail, we believe in going the distance with them. We are looking for talented and innovative team players to address the challenges of the rail industry today, ensuring success for the future. Build a long-term career with opportunities for growth and advancement as part of a vibrant network of close to 200 global locations. Our innovative team members work together to forge the bridge between ideas and success!

As a Caterpillar company, Progress Rail is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive railway solutions – whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet their needs.

Learn how we keep our customers rolling by following us on Facebook, Twitter, Instagram, YouTube and LinkedIn, and by visiting progressrail.com .

Education / Training:

• Bachelor’s degree in CIS, MIS, or MES business experience is preferred.

Job Title:

IT Support Analyst

City:

Winston Salem

Key Job Elements:

• Ensuring the functionality of Progress Rail’s MES system, including user support, implementation, process improvement and documentation;

• Providing guidance and documentation to on-site key users as they perform pre-IT support functions for the MES users;

• Participating in MES implementation/change projects. Ensuring no interruption to support responsibilities as implementations occur;

• Participate and learn the systems of record and other applications which interface with PRS’s MES;

• Keeping up-to-date documentation of MES related manuals and training documentation;

• Participating in the implementation of new procedures, enhancing existing procedures and documenting procedures for retention and versioning;

• Travel between PRS locations s as required (Potential 25 %).

Qualifications and Experience:

• Minimum 3 years’ experience in manufacturing business processes, materials and warehousing, quality management, process engineering or MES processes;

• ERP use and experience Minimum 3 years, Infor LN experience with master data and configuration experience is a bonus;

• Ability and willingness to travel;

• Preferred experience supporting and assisting in implementing MES systems;

• Direct experience with end user collaboration, training and process documentation;

• Self-motivated and directed, with keen attention to detail;

• Well-developed analytical and problem-solving skills;

• Proficient with Microsoft Office Applications (Excel, Teams, Power BI, Visio);

• Excellent communication skills;

• Passion for researching and implementing new technologies and improving processes.

EEO:

Equal Opportunity Employer – Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities

Benefits:

• Competitive Salary

• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)

• Medical/Dental/Vision/Life/Disability Insurance

• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money

• Flexible Spending Accounts

• Paid Vacation

• Paid Holidays

• Paid Time-Off (PTO)

• Employee Assistance Plan

• Education Assistance Program

• Employee Recognition Programs

• Site specific Production and Incentive Plans

• Site specific Step and Skill Level Wage Adjustment Plans

• Site Specific Relocation and Sign-on Bonus Programs

*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.

Job Category:

Information Technology

Work Location Options:

Options: Muncie, Indiana; Winston Salem, North Carolina; Mayfield, Kentucky or Albertville, Alabama

State::

North Carolina