Product Quality Tester

Reynolds American is evolving at pace into a global multi-category business. We are on a mission to decrease the health impact of our industry.

To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

REYNOLDS AMERICAN United States has an exciting opportunity for a Product Quality Tester in Wiston–Salem, North Carolina

The Product Quality Tester is responsible for Quality Control activities related to: compliance with Product Quality requirements, daily product quality audits, adherence to Standard Operating Procedures, Work Instructions, Manufacturing guidelines, sampling, testing, and analyzing data and documentation for Domestic and Export products.

Your key responsibilities will include:

• Perform visual and physical inspections to ensure proper materials are being used.

• Perform various Quality audits on the required shift to verify products are within Quality specifications.

• Report all non-conformances from normal practices and procedures by means of Quality Control reports.

• Perform round oven moisture testing (pack moisture) and report results including out-of-spec non-conformances

• Monitor round oven calibrations (pack moisture) and report negative trends for corrective action daily.

• Accurately operate within the following Quality systems: LIMS, VIDES, MES, Pilgrim, and SAP.

• Perform Pack Seal checks and document results, as required.

• Collect samples for analytical testing, which includes routine and “test” samples, as required.

• Ensure timely communication to Management regarding product non-conformances.

• When necessary provide FMC operators clear guidance on Vista defined defects and defect level identification

• Where applicable provide instruction on documented steps for elimination of defects on specified equipment

• Complete required FDA regulatory training

• Be aware of the Company environmental, health & safety policies and comply with the objectives as it relates to the role

• Follow Company Safety Rules

• Know the potential health & safety risks and environmental impacts of work activities and understand role in mitigating these impacts

• Understand responsibilities for compliance with regulatory requirements and Company standards

• Complete EHS-required training and follow operational procedures

• Immediately report all injuries and illnesses

• Participate in EHS programs as required by assigned site/role (e.g., PULSAR safety observation program, Safety Triggers)

What are we looking for?

• High School Diploma or equivalent.

• Must be a currently classified as a Qualified Operator (Make/Pack/Filter) or Product Rework Processor.

• Systems – MES, SAP, LIMS, VIDES, Pilgrim, MS Office Applications, SharePoint, Excel, etc.

• Ability to monitor and validate test results using proficient math skills.

• Ability to serve as a Quality Culture Ambassador to: report issues, identify causes, assist others, and recommend necessary improvements.

• Demonstrated willingness and ability to learn and perform various duties.

• Demonstrated understanding of computer applications, systems and programs.

• Demonstrated knowledge of standard Quality guidelines and procedures.

• Excellent communication and organizational skills.

• Ability to lift/position materials up to 50 lbs.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

• Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets

• Great Place to Work Certified

• Brands sold in over 200 markets, made in 44 factories in 42 countries

• Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations

• Diversity leader in the Financial Times and International Women’s Day Best Practice winner

• Seal Award winner – one of 50 most sustainable companies

WHY JOIN REYNOLDS AMERICAN?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. Collaboration, inclusion and partnership underpin everything we do here. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting your own venture).

Come bring your difference and see what is possible for you. Learn more about our culture and our award winning employee experience here .

BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

o Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent

o Company contributes an additional three percent to 401(k) whether employee participates or not

• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)

• Health Savings Account start-up contribution for employees who elect the high deductible health plan

• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year

• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents

• Company paid life insurance of 1x annual base pay ($50,000 minimum)

• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)

• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance

• Tuition reimbursement and student loan support

• Dependent Scholarship Programs

• Free confidential personal financial counselling service

• On-site health centers and 24/7 fitness centers at certain company locations

• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice

• Health-care concierge service

• Volunteer service opportunities

• Extensive training opportunities

• Company vehicle for eligible employees

• Mobile phone allowance for eligible employees

• Paid Leave:

o Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)

o Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).

o Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)

o Paid Parental Leave + temporary reduced work schedule opportunity

o Funeral Leave

o Short-Term Disability Leave

o Long-Term Disability Leave

o Jury Duty Leave

o Military Leave

o Released Time for Children’s Education

o Community Outreach Leave

o Other paid leave benefits, as required by state or local law

• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.

• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills

• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at TalentAcquisition@RJRT.com .