Title: IT Monitoring and Observability Admin

Location: United States-Illinois-Wood Dale

Job Number: 15887

Role Description: Will work as a team member on infrastructure management and support. The role focuses on servers and VMware. Will work as a team member to design, deploy, oversee, and support a 55 site infrastructure. This can include but is not limited to installing hardware and software, deploying application infrastructure, and supporting cloud and on-premises infrastructure.

What you will be responsible for:

• Develop and maintain the monitoring and observability strategy, standards, and best practices for the IT organization.

• Design, deploy, and manage our New Relic platform and other monitoring solutions

• Collect, analyze, and visualize the metrics, logs, traces, and events from the IT infrastructure and applications for complete end to end observability.

• Create and maintain the dashboards, alerts, and reports for the IT operations, development, and security teams.

• Troubleshoot and resolve the issues related to the monitoring and observability solutions.

• Provide guidance and support to the IT teams on how to use the monitoring and observability solutions effectively.

• Research and evaluate new technologies and trends in the monitoring and observability domain.

Qualifications:

What you will need to be successful in this role:

• Proven experience in an IT Monitoring and Observability role

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.

• At least 3 years of experience in IT monitoring and observability administration, engineering, or support.

• Strong knowledge and experience with New Relic monitoring and observability tools and platform

• Strong knowledge and experience with various IT infrastructure and application technologies, such as Linux, Windows, Azure, network, database, web, etc.

• Strong knowledge and experience with scripting and automation tools, such as Python, Bash, Ansible, etc.

• Strong analytical and problem-solving skills.

• Strong communication and collaboration skills.

• Certifications in IT monitoring and observability tools and platforms are preferred

Additional Positives for the Position:

• Holding credentials that demonstrates ability to perform a specific level of tasks related IT Monitoring and Observability

• System admin experience

• Application performance testing experience

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package

• Comprehensive benefits package including medical, dental, and vision coverage.

• 401(k) retirement plan with company match

• Generous paid time off program

• Professional development and career advancement opportunities

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.

• The environmental characteristic for this position is an office setting.

• Candidates should be able to adapt to a traditional business environment.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

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We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.