SUMMARY: Tempus-Unlimited is seeking a full-time permanent PERSONAL CARE MANAGEMENT SKILLS TRAINER; 35 hrs./wk.; first shift 8:30am-4:30pm; \$20/hr. This position will educate consumers on how to successfully manage their consumer-directed hands-on care and be primarily responsible for other skills training department wide tasks and processes. The position will cover the Worcester area of Massachusetts and up to a 60 mile radius of your home address. DUTIES: \ Follow-up on assigned referrals in a timely manner as determined by contract \ Assess consumers? ability to manage PCA services \ Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract. \ Maintain confidentiality in all consumer related issues \ Attend in-service, supervision and staff development meetings when requested by manager \ Demonstrate a working knowledge of program policies and procedures and Mass Health regulations \ Demonstrate a commitment to the Independent Living philosophy of consumer control \ Report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC) \ Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines: Assigned referrals and intake documentation, Service Agreements and Assessments for re-evaluations, Supportive documentation for intakes and re-evaluations as needed \ Return all phone calls from surrogates and consumers within 48 hours \ Work within policies to complete and submit internal requirements: Progress Notes, Outlook Schedule, Mileage and Expense Forms \ Follow up with Manager and/or Program Assistant on requests for skills training and tracking reports: Non-billing, overbilling and ineligible consumers, Major problems requiring skills training, Consumer status updates, Quarterly and Annual Reviews \ Perform other duties as assigned by the Skills Trainer Manager REQUIREMENTS: \ High School Diploma/GED; Bachelor Degree preferred \ 1 yr. experience in education, teaching or counseling is helpful \ Min. age 18 \ Valid Driver License and reliable vehicle \ Must be willing to travel \ Fluency in Spanish or other languages is a plus \ Experience providing services for persons with disabilities \ Knowledge of PCA programs is preferred \ Knowledge of community resources and social service systems is beneficial \ Must have excellent communication, organizational, and writing skills \ Must have basic computer skills in Microsoft Office/Outlook and the ability to navigate databases \ Must be able to pass CORI check and assessment test \ Must complete on-line application at: https://us241.dayforcehcm.com/CandidatePortal/en-US/tempus/Posting/View/223