SALARY $21.74 Hourly LOCATION Youngstown, OH JOB TYPE Classified JOB NUMBER 202400201 DIVISION Academic Affairs DEPARTMENT Student Counseling Services OPENING DATE 09/16/2024 BARGAINING Association of Classified Employees (ACE) UNIT STATUS SALARY GRADE AN FULL-TIME 1.0 EQUIVALENCY Summary of Position The class works under direction and requires experience in and knowledge of public or business processes and procedures in order to coordinate daily and long-term operations of the office. Assists and supports leadership with administrative and operational needs. Incumbents complete assignments that require research, selection, and application of policies and procedures using independent judgment to make adaptations, modifications, and recommendations; assignments have clear and specified objectives and require the investigation of several variables. May act as a lead worker over lower-level support personnel. Position Information Essential Functions and Responsibilities: 60% -Acts as a lead worker over lower-level support personnel; a lead worker has one or more employees assigned to their area of expertise and directs, plans, schedules, and assigns work. Assists lower-level support personnel and external entities in problem resolution; refers only the most unusual and/or complex issues to the supervisor. Maintains expert knowledge of office policies, procedures, and general information in order to assist lower-level personnel as well as the public and other external entities. Provides training and/or cross-training for staff. Assists in the development of filing systems; audits and ensures compliance of files and other documentation. Coordinates use and storage of data. 30% - Researches and prepares data for budget inclusion; assists in writing budget justification; monitors spending and maintains fiscal records; monitors budgets and independently makes transfers as needed; reviews and summarizes fiscal, operational and/or personnel reports; directs lower-level support personnel in budget management function. Tracks vendor agreements and/or contracts for expiration, renewal, etc. Works collaboratively and independently to achieve initiatives, projects, goals, policies, and procedures. Coordinates and manages assigned projects to completion. 10% - Serves as liaison with campus and external constituents; transmits information, decisions, requests, and directives and prepares correspondence to the same, assuring quality and accuracy of information and materials; assists in planning and implementation of schedules, operations, agendas, itineraries, procedures, budgets, presentations, academic events, purchases, projects, and record keeping. Coordinates activities and assists staff; prepares reports, correspondence, forms, minutes, etc. of complex, highly confidential and/or sensitive information. Assists with administrative and technical support, as necessary. Other Functions and Responsibilities: Assists with training new hires. Performs other related duties as assigned. Equipment Operated: Computer and all other standard office equipment. Work Schedule: Typically, M-T-W-Th-F 8:00 a.m. to 5:00 p.m. Supervision Exercised: Supervision may be exercised over student employees. Reports to: Director Qualifications and Competencies Required Certifications, Training, and/or Licensures: None Knowledge, Skills, and Abilities: Knowledge of: supervisory techniques; training and development; technical writing; effective oral communication; customer service and public relations; university policies and procedures; applicable federal and state laws; assigned program area*. Skill in: Microsoft Office Suite; verbal and written communication. Ability to: handle a variety of responsibilities and determine specific course of action; define problems, collect data, establish facts and draw valid conclusions; prepare meaningful, concise, and accurate rep